Manager - Profitability & Insights

3 days ago

Melbourne, Australia Team Global Express Full time

About the role

Reporting to the Head of Commercial Strategy & Analytics, the Profitability & Insights Manager

will be accountable for performing analytical activities across the TGE’s BUs to manage the profitability customers, including reporting on this across various dimensions and providing insights to sales, operations and executives on key trends and improvement initiatives to drive profitable growth. The role will also lead the continuous development of our profitability models and associated tools to better leverage profitability and yield analytics across the business.

Primary Duties & Responsibilities
- Analyse and identify root cause of unprofitable customers and devise strategic initiatives to drive a turnaround.
- Work with a range of functions across the business including sales, operations, finance, and business intelligence and external vendors to build new profitability models for the business.
- Use profitability models and data to develop reporting frameworks to provide insight into and to drive more value including Customer Lifetime Value and RFM customer segmentation.
- Ownership of the profitability models, including allocation methodologies, data inputs and continuous enhancements.
- Produce regular presentations for sales, operations and executives to summarise profitability of each BU.
- Create and maintain dashboards to provide deep insights into customer profitability, with trends and key drivers.
- Ensure regular communication with other Pricing & Analytics team members and their key stakeholders to ensure a consistent and profitable overall pricing approach.
- Work collaboratively across the Sales and Operations community to optimise the profitability of all contracts.
- Manage a team of 2 commercial analysts.

About you

An open mindset to continuously develop and strive for a career at Team Global Express along with a can-do attitude will set you apart.
- 8+ years of experience in commercial finance and pricing with a background in the logistics industry preferred.
- Advanced relationship building and stakeholder management capabilities
- Effective problem solving
- Highly developed written and verbal communication skills
- High developed interpersonal skills
- Self-motivated and enthusiastic approach to work
- Able to work autonomously and as a member of a team
- A forward planning/strategic work outlook
- Able to improvise, adapt and overcome objections/resistance and achieving goals
- Comfortable dealing with ambiguity
- Advanced level proficiency using Powe Point
- Intermediate level proficiency with SQL & Excel

Diversity and Inclusion

We celebrate difference.
- Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.

As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.

To find out more about us, visit

About - Team Global Express

  • Pricing Manager

    7 days ago

    Melbourne, Australia AMP Full time

    Pricing Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Pricing Manager

    1 week ago

    Melbourne, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Nsc Claims

    1 week ago

    Melbourne, Australia AMP Limited Full time

    **The opportunity** The North Service Centre (NSC)Claims & Insurance Manager is responsible for the effective management, recording and outcomes of Disability and Death claims, and Death, TPD and Salary Continuance insurance. across all North products as well as the training and development of the NSC Claims Processors within the team. Further, to work...

  • New Business Manager

    3 days ago

    Melbourne, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Product Manager

    5 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Customer Analytics Lead

    2 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Lead Finance Business Partner

    2 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Lead Finance Business Partner

    2 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Business Development Manager VIC

    1 week ago

    Melbourne, Victoria, Australia AMP Full time $120,000 - $180,000 per year

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...

  • Internal Audit Lead

    2 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionises how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...