Showroom Sales Assistant

**Job ID**: 269438

**Date posted**: 12/12/2024

**Our team within IKEA**
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
**What you need to know**
Working at IKEA has its benefits and rewards:

- $28.59 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

- On offer, we have both Permanent, Part-time 40hrs/fortnight and Full-time 76hrs/fortnight roles.
- This role is based at IKEA Planning Studio, inside the HomeCo. Belrose Shopping Centre, NSW 2085.
- The internal job title for this role is Commercial Co-worker.
- This role requires availability to work 8:30am to 6:00pm weekdays, weekends and public holidays.
- You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday consecutively).

**About this work area**
As a Showroom Sales Assistant your responsibilities will include, but are not limited to:

- Approach arriving and browsing customers. Identify their overall need to support them in the best way by asking the right questions.
- Actively participating in selling products with a positive attitude and contribute to business goals and growth.
- Prepare meetings with customers and lead in a 1:1 appointment through your planning proposal by communicating benefits and adapting through understanding the customer feedback to convert the planning offer into a purchase.
- Practise Active Selling whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products.
- Prepare product presentation and secure merchandising basics. Ensure all customer material and digital solutions are ready to use - to give customers a positive shopping experience.

As a Showroom Sales Assistant you are or have:

- Proven experience in a sales or customer service role, ideally within the furniture, colour consulting or high-value items retail industry.
- Passionate about home furnishings and appreciator of quality focusing on maintaining a high level of product knowledge and sharing the IKEA product range with customers.
- A strong customer-focused mindset, always striving to deliver a memorable shopping experience.
- An authentic approach in generating sales, whilst maintaining a professional, self-motivated attitude towards meeting sales targets and KPIs.
- Clear and concise communication skills, a keen eye for detail and strong problem-solving skills.
- A ‘Togetherness’ mindset with the ability to work autonomously and collaboratively in a team environment.
- Proficient computer skills and an ability to learn about all technical aspects of the IKEA IT systems and tools.

**We need people like you**
At IKEA, work is so much more than a job. Come join us