Store Manager Iconic Au Designer South Yarra

2 weeks ago

Melbourne, Australia Relier Group Full time

Work with a brand that prioritises internal progression
- Opportunities to grow your career across the globe
- Experience regular support and training to develop your skills

**The Role**

Our client is an iconic Australian Label with stand-alone stores across the globe. They have an incredibly strong track record for internal succession into higher retail and support office roles.
In this role, you will lead, train, manage, motivate, and develop the store team to achieve sales in line with set targets. You will continue to ensure that the team is creating a lasting client relationship with both new and existing clients, and provide exceptional service levels to ensure that clients enjoy an elevated luxury shopping experience.
- Previous experience as a team leader
- Luxury experience will be viewed favourably for this position
- Experience in KPI delivery and optimisation across sales, wages, average sale, client spend, stock management and online order management
- Experience in leading a high-performance team
- Results Driven
- Strong Integrity
- An Optimistic Outlook
- Team Oriented Leadership Style
- A strong passion for internal career development
- A clear passion for luxury service and luxury styling

**Key Responsibilities**
- Analyze the store sales and take necessary action to maximize sales opportunities
- To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager
- Build solid client relations and generate a returning Client base
- To provide consistent feedback to the Assistant Manager & the team on their performance including conducting appraisals and performance development plans
- Effectively monitor sales by category and by season in order to request stock and increase the sales of the store
- To ensure that all team members achieve a superior standard of product knowledge to maximize sales
- Use the business CRM at an optimised standard to ensure all client communications and employee relations documentation is managed in line with expectations
- Ensure training and development opportunities are offered to all staff members across onboarding, product training, shopping experience training and store presentation standards
- Create an enjoyable working environment that promotes passion, focus, results, and inclusivity
- Communicate with your Field Trainer, Line Manager, and other Retail Department leaders to support with the ongoing training and development of the store team
- Prepare, manage and execute the Visual Merchandising launches to ensure that a consistently high standard of Visual Presentation is achieved and reflective of the brand directive
- Have a thorough understanding of loss prevention procedures and ensure stock levels, discrepancies and transfers are meticulously managed

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