Principal Product Designer

23 hours ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Region**: VIC- Melbourne inner

**Principal Product Designer - Merchant Services**
- Design and launch experiences that inform, empower and delight customers and colleagues
- Be recognised as a master of your craft and mentor others on their design career journey
- Work from strategic to hands on to transform our Merchant Services business working across variety of industries from Health, Wholesale Trade to Retail and Hospitality.

**What you'll bring**:

- Mastery skill and experience working as a product designer or UX/UI designer.
- Influencing product direction and strategy across multiple pieces of work
- Drive a culture of innovation in the design team, staying up to date with the latest industry trends, and best practice to create exceptional experiences
- Experience within finance or other service industries
- Collaboration and partnering with Product Owners and delivery squads to create improved customer experiences for our customers and colleagues

**Your Skills and Experience**:

- **Interviews and Testing **- Plan and conduct interviews and testing using various techniques and translate insights into solid design solutions and provide strong rationale for the design decisions made.
- **Storyboards and Userflows **- Competent in scenario planning, creating story boards, userflows, taskflows and wireflows including error scenarios and task analysis.
- **Prototyping **- Strong experience using a variety of prototyping methods including low, mid & high-fidelity prototypes, wireframes, interaction design, information architecture and accessible content hierarchies, flow sequencing, and page-level structures.
- **Collaboration**:

- Ability to collaborate closely with a cross functional team of Designers, Product Owners, Technical Analysts, Engineers/Developers, and other experts across the business to define cohesive, accessible, attractive design standards, interaction patterns and styles across our entire suite of products.
- **Communication** - Proven experience communicating between technical and business stakeholders, building rapport, and maintaining stakeholder relationships, communicating confidently and presenting in a clear, concise and articulate manner to all stakeholders.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.

**Join NAB

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