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Customer Engagement Lead

3 weeks ago

Bondi Junction, Australia L3Harris Technologies Full time

**L3Harris Trenchant**

**Customer Engagement Lead Aus/NZ**

**North Sydney, NSW**

**About the Opportunity**:
The Customer Engagement Lead of Trenchant AU/NZ is responsible for the strategic direction, performance and growth of Trenchant in Australia and New Zealand. The role involves recommending and implementing business development strategies to achieve short to long-term business goals. Additionally, the Customer Engagement Lead will build and maintain strong relationships with customers, industry partners, and internal stakeholders.

Trenchant is an elite global team of engineers and security researchers charged with building world-class computer security products.

Trenchant’s expertise is the by-product of the L3Harris acquisition of two highly-regarded information security businesses - Azimuth Security and Linchpin Labs. United under Trenchant, we are a key component of L3Harris’ Intelligence and Cyber International Division.

We are a trusted, discrete partner furnishing security products, consultancy, training and integration services to allied security, defence, and law enforcement agencies.

**Responsibilities**

The key responsibilities will include but not be limited to:

- In line with the corporate direction, execute AU/NZ strategic plans to meet Trenchant goals.
- Responsible for the financial performance of Trenchant in AU/NZ.
- Develop deep and professional relations with all Australian and New Zealand customers.
- Establish networks with appropriate customer leadership.
- Represent the AU/NZ customers as a stakeholder in key business decisions.
- Frequent collaboration with key stakeholders from Senior Management, Product Delivery and Engineering teams to ensure the business is aligned with customer requirements.
- Manage a small team of Field Engineers, focused on customer and product support for AU/NZ customers.

**Qualifications and Experience**:

- Bachelor's degree or equivalent experience in software engineering, computer science or related technical discipline.
- Extensive management experience.
- Prior experience with Defence, Intelligence, Law Enforcement or Cyber companies.

**Preferred Additional Skills**:

- Experience with commercial business models
- Strong organisation, prioritisation, and multitasking skills
- Strong interpersonal skills
- Highly self-motivated, innovating, and self-confident.

**About L3Harris Technologies**

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $17 billion in annual revenue, 50,000 employees and customers in more than 130 countries.

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

**A few of our employee benefits are**:

- 5 Weeks annual leave
- Flexible working hours and hybrid working where possible
- Flexible annual leave (buy & sell up to 2 weeks)
- Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to
- 2 years)
- Discounted private health insurance
- Life & Total Permanent Disability Cover
- Novated Car Leasing

**Important to know**

Due to the nature of our work many of our roles require an Australian or New Zealand nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet eligibility requirements.
- Eligibility and clearance process information can be found at;_

**L3Harris respectfully requests no agency submissions at this time.