Reporting & Insight Lead

3 days ago

Canberra, Australia Serco Full time

**About you**:
You are a proactive self-starter with a strong focus on continuous improvement and have exceptional analytic and problem-solving skills. You have the ability to influence at all levels of an organisation, and to communicate complex ideas by adopting a creative and practical approach. You thrive in a fast-paced challenging environment and combine your strong attention to detail with an ability to see the bigger picture. You have excellent planning and time management skills and can work independently to manage and deliver concurrent activities / initiatives. You are a respectful and professional person who demonstrates exceptional moral values in everything you do.

**About the role**:
Reporting to the National Operations Support (NOS) Manager, you will head the Reporting and Insight Analytics team within the NOS. You will lead service design and solution development/improvements including report development and needs assessment, reporting analysis and recommendations, process documentation & scoping, and continuous improvement and innovation.
- To be successful in this role, you will have:_
- The highest levels of personal integrity and ethical behaviour
- Tertiary qualifications in Business, Information Technology or related discipline
- Proven business analytics experience in a commercial environment
- Sound experience working with Power BI, Alteryx, Tableau, and/or Microsoft Azure
- Experience analysing information needs and functional requirements to deliver results
- Strong reporting, analytical and presentation skills.

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes national police check as an essential selection component for this role.

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