Security and Emergency Response Centre Specialist
2 weeks ago
Job Expectations
Build your career and Australia’s future
Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.
A bit about your role
The SERC Specialist is responsible for leading and supervising the SERC Operators on shift to ensure the services provided by the SERC are delivered in alignment with policy, procedure and the law. SERC is responsible for several emergency management and security monitoring & response functions, plus managing access control to nbn assets, infrastructure, and property.
A bit about you
As the Security and Emergency Response Centre Specialist, you will have strong communication skills as you will regularly lead stakeholder engagement meetings and interactions including but not limited to nbn employees, contractors, suppliers, retail service providers, and law enforcement agencies.
You will motivate and inspire the SERC Operators by creating an environment that promotes positive interactions & communication, develops the teams’ strengths, and looks for opportunities to improve. The SERC Specialist will exert strong leadership skills in guiding the SERC Operators to meet business needs and goals as well as providing constructive feedback. The role will require problem solving and critical thinking skills when managing, assisting, or escalating incidents. The role will set performance goals and development plans for the team and monitor team productivity and provide feedback and coaching as required.
Life at nbn
At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future. As one of the Australia’s largest infrastructure projects ever undertaken in Australian history, you’ll be part of a team building a brighter future for the country.
In your personal career, you’ll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.
We actively focus on our people having a fair go at reaching their career aspirations. We’re committed to equal opportunities for all employees. With initiatives like Women’s Leadership Programs, a commitment to equal pay, flexibility and market leading parental leave, we truly are paving the way for true equality in the workplace.
Continue the conversation
At nbn, health, safety and wellbeing will always be our highest priority and we are committed to protecting our employees, and the customers and communities we serve. nbn recognises that vaccinations against COVID-19 are critical and necessary in certain situations. As such workers who regularly engage face to face with our customers or the community must be fully vaccinated against COVID-19 (which means two doses of an ATAGI approved vaccine), unless a valid medical exemption is provided.
- At _
- nbn_
- our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the _
- nbn_
- network. _
- nbn_
- also aims to build a network that minimises energy use and can be operated with mínimal impact on the environment._
Worker Type
Permanent
Time Type
Full time
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