Communications & Engagement Manager

Hybrid Ways of Working
- Melbourne Based
- 12 month fixed-term contract

We're REA

With bold and ambitious goals,

REA Group

is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.

Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to have been named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.

Where the team fits in

The Communications & Engagement Manager role sits within the Communications, Events & Franchise Marketing team as part of the Financial Services business at REA Group. Our team’s goal is to create an engaged, informed and connected Mortgage Choice broker network.

The Communications and Engagement team is all about delivering accurate and timely communications to our network, internal teams and external audiences. We’re also the driving force behind critical engagement initiatives including the Mortgage Choice Charity Foundation, our broker wellbeing platform, industry award submissions and our Aspire program for women in broking.

What the role is all about

To thrive in this role, you’ll have exceptional attention to detail, be hungry to innovate, highly organised and pride yourself on always preparing and distributing A+ quality communications. Importantly, you will have a penchant for imposing order on chaos and be adept at herding cats. No two days will ever be the same, but your core responsibilities will include:

- Working closely with the Communications & Engagement Specialist and Senior Manager Communications & Engagement to deliver on the strategic plan for broker communications and engagement initiatives
- Enhancing the overall broker communications ecosystem to improve the effectiveness of our communications
- Leading the communications activity for all Go-to-Market (GTM) rollouts, working closely with the GTM Manager, Tech and Product and leadership stakeholders to optimise processes
- Growing the reach and impact of cornerstone cultural programs such as the Mortgage Choice Charity Foundation, milestone recognition and special projects.
- Collaborating with senior leadership on the creation of best-in-class executive communications and webinars.
- Playing a key role in the issues response team
- Managing and developing industry award submissions to increase the profile of our broker network and Mortgage Choice as an aggregator of choice
- Writing and editing high-quality, error-free content, delivered to deadline
- Finding and telling the compelling stories within our network and business

Who we’re looking for
- 8 - 10 years’ experience in a communications, media or PR role
- Experience using HubSpot or similar CRM platforms for eDM delivery
- Proven ability to identify and implement innovative communications tools and strategies
- Exceptional copywriting skills, and experience across a range of editorial materials and channels
- The ability to deliver high-quality copy to brief and within deadline
- Experience managing engagement initiatives
- Exceptional organisation and time management skills, with experience working in a fast-paced and agile environment, and juggling competing priorities
- The people skills to build relationships with a range of stakeholders, plus solid tech skills (Word, PowerPoint, Excel, Adobe, Zoom, CRM experience)
- A can-do, ‘get it done’ attitude and positive approach
- Some experience in property, real estate, financial services or mortgage broking is a bonus but not essential for this role.

The REA experience

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow.

Some of our

Perks & Benefits

include:

- A hybrid and flexible approach to working
- Flexible leave options including, birthday leave and purchase additional leave
- Flexible parental leave offering for primary and secondary carers
- Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity
- Hackdays so you can bring your big ideas to life

Our commitment to Diversity, Equity, and Inclusion

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.

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Keen to be part of REA but didn't find a perfect match with this opportunity?