Employer Engagement Liaison

Hybrid opportunity - work from home 2 days per week.
- Flexible work options available including a 9-day fortnight.
- Permanent role based in Newcastle, close to the Newcastle Transport Interchange.

**WHAT YOU'LL BE DOING**
As the Employer Engagement Liaison, you will provide regulatory education, compliance resolution and information relating to the scheme and the legislation to ensure that Employers understand and are compliant with their ongoing legislative obligations.

You will:

- provide education and information relating to our legislation and scheme obligations to ensure compliance
- ensure employer feedback is utilised to inform a robust program of continuous improvement and regulatory education
- understand and analyse employer data, and the financial and organisational impacts of this information
- support the development, implementation and maintenance of employer education and compliance programs
- deliver effective and professional interactions with industry employers and their representatives, resolving enquiries, managing non-compliance escalations or resolution, and enabling referral within the business as required
- contribute to and support regular reporting for the Employer Engagement Team on employer compliance, emerging trends, and regulatory opportunities
- contribute to the development and achievement of the operational plan for the relevant functional area

**WHY WORK WITH US?**
As a Commonwealth Government entity that regulates portable long service leave, we are proud of the difference we make in the lives of hardworking Australians. By connecting employees in the black coal mining industry to their long service leave entitlements, we’re giving back life’s most precious gift: time. We believe in our purpose, are focused on our strategic goals, and are committed to serving our clients and strengthening industry partnerships.

What we offer:

- We’re a dedicated team of professionals who deliver meaningful, purpose driven work in a supportive and inclusive workplace culture built on values of trust, openness, respect, care and honesty.
- Our hybrid working model and compressed hours enable you to balance your career and lifestyle, giving you the time to grow, excel and do what you love.
- Located in the progressive and vibrant city of Newcastle, our contemporary workplace provides you with a space to connect and collaborate with colleagues, while also enabling you to balance work-life commitments.

**WHAT YOU'LL BRING**
To be successful in the role of Employer Engagement Liaison, you will have excellent people skills with the ability to negotiate and influence complex stakeholders to achieve organisational outcomes.

Your background will demonstrate your:

- extensive experience within a compliance, relationship management, finance or regulatory environment
- strong influencing and relationship management skills
- ability to engage and consult with a wide range of stakeholders in a confident and effective manner
- exceptional written, verbal and interpersonal communication skills
- exemplary problem-solving skills with the capacity to investigate and evaluate
- ability to present complex information and concepts in a concise manner.

You will have a Bachelor’s degree in Business, Commerce or Corporate Governance, or equivalent industry experience (highly regarded).

If you meet most of the criteria above and are keen to grow in others, we would like to hear from you.

**HOW TO APPLY**

Note: your cover letter should be no longer than 800 words.

Australian citizenship, residency or working rights is a prerequisite for this role.
- The successful applicant for this role will be required to undergo working rights checks, background checks including a police check, and other assessments as required._