Assistant Building Manager Lnl Property Service

Exceptional remuneration package Up to $75K on offer for the right person
- Fantastic support and training with uncapped career progression
- Join a market leading business in the Building Management industry

This is a wonderful opportunity for a friendly, professional and customer service focused individual to join the
**LNL Property Service** team as an
**Assistant**
**Building Manager.**

In this role, you will be responsible for the management and upkeep of our clients residential sites, acting as an intermediary between residents, owners, strata and property management.

We are seeking an enthusiastic, motivated and friendly individual who enjoys servicing clients needs and delivering first class customer experiences. You will be proactive, have the ability to take initiative and is eager and willing to learn.

If you're looking for a business where you can make your mark and climb the ranks, this is the job for you This position has the scope to grow within the company. There is a clear and distinct path for career development and progression into senior/leadership roles. If you bring the right attitude, we can teach you everything there is to know and we'll back you on your journey to achieving your career goals and aspirations.

**Your duties will include**:

- Maintaining a high level of customer service and rapport with residents, owners, strata agents and property management.
- Manage day-to-day issues raised by residents and arrange maintenance where necessary;
- Conduct weekly maintenance inspections of the common property;
- Monitor and track maintenance and warranties;
- Identify and report incidents or matters that are hazardous or dangerous;
- Collate and manage building documentation, record building defects and report any non-compliance issues to the strata managing agent;
- Establish house rules and provide education materials;
- Ensure Work Health Safety (WHS) policies and procedures are met and maintained by all stakeholders and service contractors;
- Obtain quotations and negotiate service contracts for the provision services;
- Supervise and record service providers’ performance ensuring work orders are completed safely, efficiently and in accordance with the scope;
- Identify areas of high-energy consumption and make recommendations to reduce costs;
- Emergency repairs management and after-hours phone support;
- Attend Annual General Meetings (AGM) and Strata Committee Meeting's (SCM) and provide monthly building reports and service and maintenance updates; and
- Assist in the determination of annual budgets based on the executive committee’s goals and requirements.

**To succeed in this role you'll have...**
- Previous client relationship or customer service experience;
- Experience in building management is advantageous, however not essential;
- Exceptional customer service skills;
- Strong attention to detail;
- Fantastic time management skills;
- Excellent communication skills;
- The ability to organise and prioritise tasks;
- High levels of professionalism;
- A proven ability to build relationships and develop rapport quickly;
- Ability to work both autonomously and in a team environment;
- A proactive, positive ‘can do’ attitude;
- The ability to adapt to systems and procedures; and
- The ability to work flexible hours and attend call outs when required.

**In return you'll receive...**
- A competitive remuneration package;
- Exceptional training and support;
- Excellent employee benefits;
- A fun and professional team culture;
- The ability to grow your career; and
- The opportunity to be part of a forward thinking and innovative business.

**About Us**

LNL Property Services is committed to providing excellent services not only in building management and cleaning services, but also focusing on the superior service efficiency and the maintenance of high level client satisfactions.

Our dedication to client satisfaction ensures that our clients receive the most comprehensive and professional services. Effective management in customer expectations, for both Strata and Owner Cooperation, is always our top priority. We value our clients opinions and suggestions and always deliver on our promises.

We value the importance of good communication within the building management field and we pride ourselves on our ability to identify possible solutions in advance.

Our people are committed to the work they do and they recognise the role they have in maintaining properties to the highest of standards. We are excited to grow our team and welcome new members who also strive to deliver excellence for our clients.

**How to apply...**

Please include a
**cover letter** and your
**resume** giving us a brief overview of your previous relevant experience and what interests you in this role.

**NB -**
**.**

**NO RECRUITMENT COMPANIES