Coordinator

1 week ago

Sydney, Australia Right at Home Full time

**Description**:
**Right at Home Sydney Upper North Shore **provides a range of care services to assist with people living independently at home. We have a unique and internationally recognised system of delivering care that is very well received by our clients. Above all, we have a genuine sense of caring and are extremely passionate about delivering our services.

**Right at Home** is well known and respected within the community as providing their clients with a high level of service. It is important that we have a local presence in the local community. The successful applicant we are seeking must be experienced, enthusiastic and highly motivated to coordinate, manage and administer the delivery of care services to our clients. Our clients are a mix of NDIS, Home Care Package and Private. Our office is located in Dee Why.

**ABOUT THE ROLE**
- Conducting Client Care Assessments and Care Planning
- Managing client compliance and a case load of clients
- Answer new client enquiries over the phone in a knowledgeable manner with the aim of scheduling a care consultation
- Schedule appointments and in-home services to appropriate staff based on discipline, availability and geographical requirements
- Coordinate the provision of quality person centred care according to the client's needs, service/care plans and available funding in accordance with budget
- General administration with respect to tasks performed and recruitment of staff
- Development of the business within the Sydney Upper North Shore area

**Qualifications**:

- Current First Aid and CPR Certificate
- Valid Drivers Licence and own reliable car
- NDIS Worker Screening or willing to obtain
- Working with Children Check
- Certificate 3 or higher in Health related field (preferred)

**Preferred Skills**:
**PREFERRED SKILLS**:

- Previous experience within the aged care/disability/mental health Care Coordination role is mandatory
- Experienced in assessing and planning care needs within the community
- High level of computer literacy, with a sound understanding of Microsoft Office
- An outgoing personality with high energy levels, good communication skills and personable telephone manner
- Ability to problem solve and think quickly under pressure
- Possess a 'can-do' positive attitude and work well in a team environment
- Ability to multitask with a strong attention to detail while keeping calm and focused
- Excellent networking, consultation skills to develop new referral sources and relationships with appropriate external organisations
- Excellent customer service skills with exceptional verbal and written communication skills
- Sound knowledge and understanding of home care services and guidelines
- Excellent time management skills

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