People & Capability Specialist

1 week ago

Adelaide, Australia Serco Full time

**Serco is a place where you can grow**

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a workplace that offers challenge, opportunity, and reward.

We offer opportunities to grow and flexible benefits to suit every stage of your career, including:

- Hybrid work: Adelaide or Melbourne, WFH with one office day per week
- Career progression: Potential for a permanent role
- Supportive team culture in a small, collaborative team
- Impactful work in case management and coaching

**Make an impact at Serco**

As a **P&C Specialist**, you’ll play a key role in supporting employees and managers across Serco’s operations. Working within our People Services, you’ll provide expert HR advice, manage complex casework, and coach managers on performance and employee relations matters. This role offers variety, challenge, and the opportunity to make a real impact.

In this role, you’ll be:

- Coaching and advising managers on employee relations, including performance, capacity and misconduct issues.
- Handling complex case management including risk management, ensuring fair and timely resolution.
- Providing HR advice on policies, procedures, and employment conditions.
- Supporting grievance resolution and escalations in a structured and professional manner.
- Contributing to HR projects, process improvements, and shared service enhancements.

**Serco is a place for you**

To be successful in this role, you’ll have:

- A strong background in **HR advisory, employee relations, or case management.**:

- Exceptional **communication skills**, with the ability to adapt your style to different situations.
- Strong **time management and resilience** to manage a high volume of cases.
- A deep understanding of **Fair Work legislation and industrial agreements.**:

- Experience coaching managers on HR matters and navigating risks.

At Serco, you’ll be part of a **supportive and diverse team** with leaders who help you achieve your career goals. Our long-term government-backed contracts provide stability and unique career opportunities across multiple industries.

**Are you ready to do important work that really matters?**

At Serco, we combine the right people, technology, and partnerships to address urgent and complex challenges worldwide. Our work touches millions of lives across Australia, New Zealand, and Hong Kong in **Health, Defence, Maritime, Justice and Community Services**.

**Impact a better future at Serco.

  • Customer Service Consultant

    1 week ago

    Adelaide Region SA, Australia AMP Limited Full time

    **The opportunity** The North Service Centre (NSC) is an integral part of servicing AMP’s North platform, and the Customer Service Consultant role encompasses contact centre duties to deliver a superior level of service to AMP’s advisers and clients. **How you will make an impact** - Provide a high level of end-to-end customer service financial...

  • Customer Contact Centre Consultant

    2 days ago

    Adelaide Region SA, Australia AMP Limited Full time

    **The opportunity** You will be given comprehensive initial training to get you off to a strong start, so it doesn’t matter if you have no relevant experience. Your training will continue and you will be upskilled to help your professional development. We have opportunities across Australia and can offer remote and hybrid working (your Talent Consultant...

  • North Service Centre Adviser Consultant

    1 week ago

    Adelaide Region SA, Australia AMP Limited Full time

    **The opportunity** The next induction role starts on Monday 10th July and there are opportunities based in Sydney, Melbourne, Adelaide and Brisbane. You will need to attend the first few weeks of training on a full-time basis, but flexible working options may be available including part-time hours, condensed hours, job share or early/late shifts around the...

  • People & Capability Partner

    2 weeks ago

    Adelaide CBD, Australia Ventia Pty Limited Full time

    Want to be apart of something amazing? Look no further! We are looking for a P&C expert to help shape our business. We are creating a new strategy to set us up for success and need the right person to help make that happen. The role is an all-encompassing P&C role. One day you’ll be supporting managers on disciplinary conversations and then others...

  • Culture & Capability Coordinator

    2 weeks ago

    Adelaide, South Australia Elders Limited Full time $60,000 - $90,000 per year

    Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication, and resilience across all parts of the business....

  • People Business Partner

    1 week ago

    Adelaide, South Australia Elders Full time $80,000 - $120,000 per year

    Build strong regional connection and drive collaboration through regular opportunities for travelFlexible working options available to balance work, health and familyAbout The RoleWe're looking for a People Business Partner with strong generalist experience across core people functions. Whether you're looking to step into the partnering space or bring deep,...

  • People Business Partner

    1 week ago

    Adelaide, South Australia Elders Limited Full time $120,000 - $140,000 per year

    About the role We're looking for a People Business Partner with strong generalist experience across core people functions. Whether you're looking to step into the partnering space or bring deep, well-rounded experience, we value your ability to collaborate across teams, navigate the full breadth of the people agenda, and contribute to meaningful,...

  • People Business Partner

    1 week ago

    Adelaide, South Australia Elders Full time $80,000 - $120,000 per year

    Build strong regional connection and drive collaboration through regular opportunities for travelFlexible working options available to balance work, health and family About the role We're looking for a People Business Partner with strong generalist experience across core people functions. Whether you're looking to step into the partnering space or bring...

  • Capability Lead

    6 days ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Capability Lead **Capability Lead - 46901** - **Full Time Permanent Opportunity**: - **Parramatta or Bedford Park location** **How will I help?** As the Capability Lead within the Customer Solutions team, you will develop and deliver coaching and training interventions to build and embed technical skill and professional capability, supporting our new to...

  • Culture & Capability Coordinator

    1 week ago

    Greater Adelaide SA, Australia Elders Full time

    Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication, and resilience across all parts of the business....