Freight Forwarding

2 weeks ago

Brisbane, Australia People Group Full time

Customer Service & Export Operations - Brisbane
- Promote Accountability and Responsibility
- Salary up to $80,000 - $90,000 + Super

**New Role: Customer Service & Export Operations - Brisbane**

**Your new company**
This company is one of Australia’s leading, privately-owned logistics providers, recognized for its extensive global network of trusted partners. The company takes pride in offering tailored, top-tier solutions that address the unique needs of its clients, providing a comprehensive range of international services on a truly global scale.

**About the Role
- Customer Service & Export Operations**

This Customer Service & Export Operations you will be supporting the State Manager and company personnel in maintaining these varied relationships.
- Responsible for booking cargo with shipping lines and consolidators.
- Manage all routings and keep track of bookings
- Keeping customers advised of their freight / order movements.
- Securing pre alerts and passing on shipping documents as needed to handle import shipments to operations team.
- Answering freight enquiries.
- Discussing processes and systems to internal and external customers to ensure high degree of support and understanding of company service.
- Explaining charges as they relate to company services.
- Liaising with Shipping Lines, Airlines, Consolidation Companies, Overseas Agents & New/Existing Customers etc. as needed.
- Act as first point of contact in the office for new customers.
- Ensure the process of shipments from Sales to Operations is seamless, both for customers & operations staff.
- Creating bookings & coordinating cartage
- Arranging consolidation of FCL/ FAK/ FCX/ LCL and break-bulk shipments
- Develop & maintain relationships with customers & vendors
- Quoting both local customers & overseas agents on all Export inquiries.
- Processing creditor payments and passing over to central accounts.

**The successful applicant should demonstrate;**
- Customer Service & Export Operations experience
- Demonstrated experience in freight forwarding operations is essential
- Proficiency in handling shipping documentation, customs procedures, and international trade regulations.
- Strong knowledge of Incoterms, customs tariffs, and import/export compliance practices.
- Export operations experience would be highly advantageous
- Strong relationship building experience with excellent communication skills, both written & verbal
- Ability to work autonomously and within a team environment
- High level attention to detail & problem-solving skills
- Proven ability to manage multiple shipments simultaneously, meeting deadlines and maintaining accuracy.
- Proficiency in relevant logistics software and systems preferred (e.g., cargowise, Microsoft Office)

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion.

  • Freight Forwarding

    2 weeks ago

    Brisbane, Australia People Group Full time

    Multiple Vacancies Brisbane - Import, Export, Cartage & Sales Roles - Great Salaries and Companies! **Freight Forwarding Vacancies - Brisbane** - **Multiple Vacancies Brisbane**: - **Import, Export, Cartage & Sales Roles**: - **Great Salaries and Companies** **About Us** People Group Recruitment is a boutique agency based in Brisbane and we are...

  • Freight Forwarding

    1 week ago

    Brisbane, Australia People Group Full time

    Multiple Vacancies Brisbane - Import, Export, Cartage & Sales Roles - Great Salaries and Companies! **Freight Forwarding Vacancies - Brisbane** - **Multiple Vacancies Brisbane**: - **Import, Export, Cartage & Sales Roles**: - **Great Salaries and Companies** **About Us** People Group Recruitment is a boutique agency based in Brisbane and we are...

  • Freight Forwarding

    2 weeks ago

    Brisbane, Australia People Group Full time

    Multiple Vacancies Brisbane - Import, Export, Cartage & Sales Roles - Great Salaries and Companies! **Freight Forwarding Vacancies - Brisbane** - **Multiple Vacancies Brisbane**: - **Import, Export, Cartage & Sales Roles**: - **Great Salaries and Companies** **About Us** People Group Recruitment is a boutique agency based in Brisbane and we are...

  • Freight Forwarding Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeLogistics Full time

    Job Title:Freight Forwarding Professional">About the Role:This is a fantastic opportunity for an experienced Freight Forwarding professional to join our team. As a key member of our operations team, you will be responsible for managing key client accounts from start to finish.Our ideal candidate will have a strong background in freight forwarding, with...

  • Projects - Freight Forwarding Brisbane

    5 hours ago

    Brisbane, Australia cPersonnel Full time

    Take control of your own destiny and take ownership from start to finish. - Diverse role predominately in Reverse Logistics, Mining, Oil and Gas, Renewable - Coordinate and manage operations east coast region Freight Forwarding Projects. **About you and this role** You already have experience in project freight forwarding and want to join a remarkable...

  • Customer Service

    2 weeks ago

    Brisbane, Australia PATH4 Group Full time

    Local Freight Forwarding experience essential - WFH options - Looking for a flexible and can do attitude! **Brisbane - Ref. JO-2210-3380**: **The Employer** This multinational Freight Forwarder has a well-established global footprint, solid internal infrastructure and an innovative suite of end-to-end logistics solutions. Their progressive staffing...

  • Freight Forwarding

    7 days ago

    Brisbane, Australia People Group Full time

    People - focused approach - Tailored logistics services - Salary up to $120,000 + Super + Comm + Car Allowance **Your new company** This company started with specialized customs clearance services and grew to provide customs brokerage and freight forwarding needs for individuals and SMEs. They joined a trusted global network of partners in 2010 to expand...

  • Freight Forwarding

    2 weeks ago

    Brisbane, Australia People Group Full time

    Join a global leadership team - Countless opportunities - Salary up to $130,000 + Super +Comm + Car Allowance **FREIGHT FORWARDING BDM - BRISBANE** **Your new company** This company has experience shipping tonnes of goods and helps businesses move a wide range of products through its strong forwarding network that spans the globe. From bulk commodities to...

  • Freight Forwarding Junior or Intermediate Position

    4 days ago

    Brisbane, Australia cPersonnel Full time

    Freight Forwarding Junior or Intermediate - Join their supportive team - Banyo Junior or Intermediate - Freight Forwarding. Be supported further in your career. Join this great team and be supported and mentored in your Freight Forwarding career. **About the company & who they are looking for to be newest team member.** Our client is a specialist...

  • Freight Forwarding

    1 week ago

    Brisbane, Australia People Group Full time

    Mentors are experienced freight forwarding professionals - Ongoing career & development opportunities - Salary up to $70,000 + Super **Your new company** This company has worked alongside the critical industries they serve by providing best-in-class freight forwarding and logistics. This company's goal is also straightforward: they want to bring certainty...