Tour Guide

23 hours ago

East Perth, Australia The Perth Mint Full time

Opportunity to work in unique historical organisation
- Hourly rate of $37 per hour (excluding super)
- Must be fleixible to work weekdays and weekends

**ABOUT US**

Welcome to The Perth Mint, where golden career opportunities await.

The Perth Mint is an iconic Western Australian organisation operating on a truly global scale. Situated in East Perth for 125 years, The Perth Mint is a premier tourist destination, an award-winning exporter, and a key supplier of precious metals to markets throughout the world.

There’s no organisation quite like it, with a variety of roles available, from engineers and chemists to artists and technicians.

Foster your fascination and pride in our work. Get inspired every day by the world-class precious metal products we work together to refine, design, produce and then distribute all over the globe. Connect to the rich history of our industry in a workplace firmly rooted in the present — as leaders in sustainability and inclusion.

At The Perth Mint, you’ll be supported in a diverse team where differences are celebrated and your well-being matters — striking the right work-life balance with compassionate team benefits. And if your career goals change, you’ll be empowered to change roles with training and internal mobility.

**ABOUT THE ROLE**:
No two days are the same as a Tour Guide at the Perth Mint. Tour Guides tell stories of the history of the Perth Mint and Western Australian gold rush, conduct our famous gold pours, and assist in selling personalised medallions. From hosting school groups, to international visitors, and VIP’s, this is an engaging and fun role for those who love telling stories and connecting with people.

**Summary of Responsibilities**:

- Host tours for visitors, school groups, media, inbound tour groups, corporate clients, and VIPs.
- Perform gold pouring demonstrations in the Melting House for audiences of up to 75 people at a time, involving heavy lifting and pouring molten gold into a bar.
- Engrave and sell personalised medallions to visitors and corporate clients, including bulk orders.
- Engage with culturally and linguistically diverse client base in a friendly and professional manner and answer questions based on an in-depth knowledge of the gold industry and The Perth Mint’s history and current operations.
- Promote the Mint at tourism and other external events, such as WA Week.
- Ensure own safety and health at work and avoid adversely affecting the safety or health of any other person through any act or omission at work.

**We are looking for someone who has the following**:

- Customer service experience
- Enjoys public speaking
- Must be over 18 years old
- Theatrical or public speaking experience (preferred)
- Speaks an additional language (Chinese, Japanese, Mandarin) is desirable
- Availability to work weekdays, weekends and school holidays
- Our Benefits include, great employee discounts, extended leave options including purchased leave, leave at half pay and access to pro-rata long service leave, Income protection after an accident or illness, Health and wellness programs, access to an Employee Assistance Program and much more._

**_ Our Commitment to Inclusion:_**

Inclusion is at the core of what we do. We are committed to equality and celebrate the diversity of race, gender, age, sexual orientation, religion, ethnicity, and all characteristics that make us unique as individuals.

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