Quality Assurance Lead

Permanent / Max TermGold Coast (Hybrid, 2 days in office minimum)

This role is part of UNITE, our business-led, tech-enabled transformation - delivering simplification and benefits for our customers, employees and shareholders. This program is about delivering ‘one best way’. Be part of the foundation as Westpac embarks on a bold new venture to expand its Digital Banking team into Southeast Queensland as we deliver award-winning customer experiences to millions of daily active users.

We are reimagining our digital platforms to deliver the best customer experience in the market, and you could be part of a team that is instrumental in delivering cutting edge technology into the hands of millions of our customers.

**How will I help?**
- Well-developed communication, negotiation, and interpersonal skills to enable effective interaction with stakeholders at all levels (including external and internal Suppliers). This includes proven experience building successful relationships across teams and suppliers to effectively manage critical path dependencies and escalations.
- Participate in release planning to agree on a scope of the release
- Participate in programme level discussions for rapid assessments, backlog prioritisation, planning and test management
- Update/ Create Test Strategy and Test Planning documents to align with programme release plans and delivery methodology
- Manage the testing information system repository, governance, quality controls across squads and at agile train level
- Manage business implementation outcomes
- To be accountable for testing services, this includes but not limited to deliverables of Test Lead and Testers
- Identify and plan test activities for the testing resources for the various testing deliverables for the project
- Plan, monitor, and manage the test reporting at programme level, project level and squad level

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Relevant qualifications in Software Engineering/Development, QA/Test Management or other appropriate field
- Minimum 4 years’ experience in a QA role either at Lead or Senior level
- Strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment
- Proven track record of implementing test automation solutions
- QA/Test management experience in an Agile software development environment
- Native app mobile testing experience including automation
- Demonstrated ability to build, implement and direct quality assurance principles and maintain the quality of delivery
- Knowledge of all quality areas including performance, security, accessibility and operational acceptance
- Self-motivated, proactive, enthusiastic, and assertive

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY**or **APPLY NOW**button.

**Do you need reasonable adjustments during the recruitment process?**

UNITEProgram