Credit Officer

**About TMHA**

Toyota Material Handling Australia (TMHA) is Australia's number one forklift company and is the exclusive Australian retailer for Toyota Industrial Equipment. We pride ourselves on being a strong, family orientated, financially secure business with a great future and prime focus on the development of our people.

**About the Role**

The Credit Officer is responsible for effectively collecting monies due from retail customers to ensure the reduction of a number of outstanding accounts an aged debts. This role reports directly to the Credit Manager and will be required to provide exceptional customer service for both internal and external customers.

**Key Duties & Responsibilities**:

- Collect the monies due for goods and services rendered from retail customers of TMHA
- Maintain records of outstanding debts and make arrangements to follow up of outstanding and bad debts;
- Reconcile overdue debts via letters/telephone and organise debt collection/recovery;
- Data entry of Customer Master and other relevant records;
- Reconcile Retail accounts and identify reasons for identified discrepancies;
- Investigate the credit worthiness of potential retail customers for submission of those authorising accounts;
- Work with Credit team from other states to deal with customer enquiries on accounts;
- Process Direct Debits, Credit Card & Cheque banking for the branch;
- Recommend process improvement by identifying and reducing any reworks;

**Skills and Experience**:

- Tertiary qualification in Accounting or Credit Management
- 3-5 years’ experience in collections
- Strong analytical and reporting skills
- Strong computer skills with ERP system experience
- Strong communication and negotiation skills
- A self motivated team player

**Our commitment**:
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**How to Apply