Full-time Medical Receptionist

3 days ago

Arana Hills, Australia Arana Hills Medical Centre Full time

Are you an experienced Medical Receptionist who thrives in a supportive, fast-paced environment? Do you take pride in providing exceptional service to both patients and clinicians? Join our well-established team at **Arana Hills Medical Centre**—a private billing boutique clinic with a strong reputation for quality care and medical education for over 30 years.

We’re not your average GP practice. Our clinic runs on a unique 20-minute appointment model, offering a more personal and efficient healthcare experience. You’ll be part of a dedicated 2-person reception team, supporting no more than four doctors at a time, allowing you to focus on quality service—not just volume.

**Why Join Us?**
- A long-standing, respected clinic with over 30 years in the community
- A collaborative, friendly team that values reliability, professionalism, and a good laugh
- A workplace where education and excellence are core values

**The Role**:

- **Full-time: 38 hours per week**:

- Shifts between **7:30am-6:30pm, Monday to Friday**

**What We’re Looking For**:

- **2+ years continuous experience** in a general practice setting
- Familiarity with **Medicare + DVA billing**, **WorkCover Provider Connect**, and **RACGP accreditation standards**:

- Proficiency with **Best Practice software** (or similar)
- Strong computer literacy - Outlook, Word, and general systems
- Exceptional **attention to detail**, **time management**, and a proactive mindset
- A **current PRODA account**:

- A team player who is calm under pressure and committed to service excellence

**Key Responsibilities**:

- Warmly greet and assist patients both in person and over the phone
- Manage appointment bookings and GP diaries (supporting up to 8 GPs in rotation)
- Process a variety of billing types (private, Medicare, third-party)
- General admin duties to ensure the smooth running of the clinic

**Sound like you?**

**Job Types**: Full-time, Permanent

Pay: $26.00 - $30.00 per hour

Expected hours: 38 per week

Schedule:

- Monday to Friday

Application Question(s):

- Have you used Best Practice?

**Experience**:

- General Practice in Australia: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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