Private Client Case Manager

13 hours ago

Melbourne, Australia Prestige Inhome Care Full time

Rewarding opportunity to deliver boutique client care to premium clients
- Competitive Salary | Car Allowance | Hybrid work model
- Permanent Full-Time Opportunity

**Do you consider yourself to be the very best in your field?**

If you are an experienced case manager looking to join a passionate, driven and enthusiastic team, we'd love to hear from you

**About the role**

Prestige is proud to be pioneers of 24-hour care and are looking for a Private Client Case Manager, to support our large private client program, inclusive of 24/7 clients. The Private Client Case Manager’s role is to work as an advocate for these clients and to facilitate tailored, holistic care to best suit their individual needs. You will be on boarding new clients and providing ongoing case management for private clients at home. This could include:

- Undertaking comprehensive client assessments
- Developing tailored care plans
- Case management and monitoring and reviewing client wellbeing
- Working with other stakeholders to manage client’s changing care needs
- Brand Ambassador for Prestige Inhome Care
- Primary contact for clients and their family representatives

Building a strong professional and compassionate relationship with your clients and your advocacy for their care needs is at the core of this role. You will also work closely with our service coordination team to ensure that the complex nature of your client needs is met through knowledgeable office support and a dedicated care team.

You will be a brand ambassador for the business. You will be knowledgeable in Prestige’s service options and be able to represent Prestige Inhome Care as a preferred service provider.

**About you**
- Previous case management experience of at least 2-3years.
- Excellent skills in assessment, documentation and implementation of care plans and goals.
- Experience working with people with complex care needs. Experience working with people with behavioural aspects associated with dementia an advantage.
- Excellent communication, negotiation and interpersonal skills, including an ability to build rapport and productive working relationships with colleagues, clients and health professionals.
- Well-developed prioritisation, time management and organisational skills with the ability to work in a fast-paced environment.
- Ability to establish client expectations, resolve client concerns effectively and within reasonable time frames, achieve mutually satisfactory outcomes.
- Sound administrative and self-management skills, including the ability to work to deadlines and resolve challenges quickly and professionally.
- Demonstrated pro-active approach and the ability to work without supervision and as part of a team.
- Demonstrated ability to operate with discretion and to maintain complete confidentiality.
- Excellent verbal and written communication and interpersonal skills, patience, common sense and a strong ethos of client service.

***

**What’s in it for you?**
- Enjoy the support of an experienced service-oriented team
- Stunning new head office located in Moorabbin
- Flexi work policy
- Be client focused, while maintaining links to nursing and the community
- Work with a growing business with a great reputation in the industry
- Enjoy a paid day off on your birthday

  • Bespoke Private Client Case Manager

    13 hours ago

    Melbourne, Australia Prestige Inhome Care Full time

    Deliver boutique client care to premium clients - Small case load | 25 to 30 clients | Competitive Salary | Car Allowance - Bayside, Mornington Peninsula **Do you consider yourself to be the very best in your field?** If you are an experienced, personable, and confident case manager looking to join a passionate, driven, and enthusiastic team, we'd love to...

  • Private Client Manager

    1 week ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD - **Supporting the creation, protection & transfer of wealth**: - **Drive the strategic vision of NAB Private**: - **Develop and manage a portfolio of key High Net Worth clients** Our vision is to be Australia's leading bank, trusted by customers for exceptional service. This vision is...

  • Associate: Tax

    2 days ago

    Melbourne, Australia White & Case Full time

    **Associate: Tax** **The opportunity**: Are you ready to make your mark as part of the Tax team in our Melbourne or Sydney Office? As an Associate, you will have good judgment, excellent analytical skills, and the intellectual rigor to provide high level advisory services on some of Australia’s largest transactions and specifically stamp duty advice to...

  • Private Client Manager

    14 hours ago

    Melbourne City Centre, Australia NAB Full time

    Private Client Manager - Job number: 801142 - Primary position location: VIC- Melbourne CBD - Category: Banking & Financial Services - Category: Business Banking - Category: Private Banking - Work type: Permanent Full time - Closing at: Jun 13 2025 - 23:55 AEST **Favourite** Our people are customer obsessed. They prioritise the needs and satisfaction of...

  • Associate: Tax

    2 weeks ago

    Melbourne, Victoria, Australia White & Case Full time $120,000 - $200,000 per year

    Associate: TaxThe opportunityAre you ready to make your mark as part of the Tax team in our Melbourne or Sydney Office?As an Associate, you will have good judgment, excellent analytical skills, and the intellectual rigor to provide high level advisory services on some of Australia's largest transactions and specifically stamp duty advice to large...

  • Associate: Disputes

    1 week ago

    Melbourne, Australia White & Case Full time

    **Associate: Disputes** **The Opportunity** Are you ready to make your mark as part of the Commercial Litigation Practice in our Sydney office? Globally recognised for the breadth and local depth of our experience, we are trusted advisors to the world’s leading Infrastructure providers. As well as guiding clients through their most complex and...

  • Case Manager

    2 weeks ago

    East Melbourne, Australia Prestige Inhome Care Full time

    Responsible for clients in Melbourne East - Hybrid Role | WFH and at the head office in Moorabbin - We are family - work with families, family feel, family run **About the role** The Case Manager is responsible for delivering person-centred care coordination to Prestige Inhome Care clients - including private paying and government funded clients, **duties...

  • Associate: Disputes

    1 week ago

    Melbourne, Australia White & Case Full time

    **Associate: Disputes** **The opportunity** Are you ready to make your mark as part of our Commercial Litigation Practice in our Melbourne office? Our Commercial Litigation Practice specialises in representing clients in high-stakes business disputes across a wide range of industries. We provide expert legal services in areas such as contract disputes,...

  • Senior Private Client Manager

    1 week ago

    Melbourne, Victoria, Australia NAB Full time $120,000 - $180,000 per year

    Build and maintain strong relationships with high-net-worth individuals.Utilise your expertise as a multi-discipline banking professional and provide tailored solutions and strategies that focuses on client goals.Join a team that's highly engaged, and client obsessed.Our people are client obsessed. They prioritise the needs and satisfaction of the client...

  • Associate: Corporate M&a

    2 days ago

    Melbourne, Australia White & Case Full time

    **Associate: Corporate M&A (Energy & Resources)** **Firm Summary** White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers...