Private Client Case Manager

5 days ago

Melbourne, Australia Prestige Inhome Care Full time

Rewarding opportunity to deliver boutique client care to premium clients
- Competitive Salary | Car Allowance | Hybrid work model
- Permanent Full-Time Opportunity

**Do you consider yourself to be the very best in your field?**

If you are an experienced case manager looking to join a passionate, driven and enthusiastic team, we'd love to hear from you

**About the role**

Prestige is proud to be pioneers of 24-hour care and are looking for a Private Client Case Manager, to support our large private client program, inclusive of 24/7 clients. The Private Client Case Manager’s role is to work as an advocate for these clients and to facilitate tailored, holistic care to best suit their individual needs. You will be on boarding new clients and providing ongoing case management for private clients at home. This could include:

- Undertaking comprehensive client assessments
- Developing tailored care plans
- Case management and monitoring and reviewing client wellbeing
- Working with other stakeholders to manage client’s changing care needs
- Brand Ambassador for Prestige Inhome Care
- Primary contact for clients and their family representatives

Building a strong professional and compassionate relationship with your clients and your advocacy for their care needs is at the core of this role. You will also work closely with our service coordination team to ensure that the complex nature of your client needs is met through knowledgeable office support and a dedicated care team.

You will be a brand ambassador for the business. You will be knowledgeable in Prestige’s service options and be able to represent Prestige Inhome Care as a preferred service provider.

**About you**
- Previous case management experience of at least 2-3years.
- Excellent skills in assessment, documentation and implementation of care plans and goals.
- Experience working with people with complex care needs. Experience working with people with behavioural aspects associated with dementia an advantage.
- Excellent communication, negotiation and interpersonal skills, including an ability to build rapport and productive working relationships with colleagues, clients and health professionals.
- Well-developed prioritisation, time management and organisational skills with the ability to work in a fast-paced environment.
- Ability to establish client expectations, resolve client concerns effectively and within reasonable time frames, achieve mutually satisfactory outcomes.
- Sound administrative and self-management skills, including the ability to work to deadlines and resolve challenges quickly and professionally.
- Demonstrated pro-active approach and the ability to work without supervision and as part of a team.
- Demonstrated ability to operate with discretion and to maintain complete confidentiality.
- Excellent verbal and written communication and interpersonal skills, patience, common sense and a strong ethos of client service.

***

**What’s in it for you?**
- Enjoy the support of an experienced service-oriented team
- Stunning new head office located in Moorabbin
- Flexi work policy
- Be client focused, while maintaining links to nursing and the community
- Work with a growing business with a great reputation in the industry
- Enjoy a paid day off on your birthday

  • Bespoke Private Client Case Manager

    5 days ago

    Melbourne, Australia Prestige Inhome Care Full time

    Deliver boutique client care to premium clients - Small case load | 25 to 30 clients | Competitive Salary | Car Allowance - Bayside, Mornington Peninsula **Do you consider yourself to be the very best in your field?** If you are an experienced, personable, and confident case manager looking to join a passionate, driven, and enthusiastic team, we'd love to...

  • Private Client Advisor

    2 days ago

    Melbourne, Australia Tiffany & Co. Full time

    **About Tiffany & Co.** Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. one of the world’s most recognizable luxury brands with...

  • Client Case Manager

    1 week ago

    Melbourne, Australia Newdawn Support Services Full time

    **Description**: **Purpose of role** This purpose of this role is to coordinate client services and care through case management as well as provide leadership, support and guidance to care staff ensuring client needs are met and independence is maintained **Main duties and responsibilities** Core objectives include: - Work closely with the support...

  • Private Client Manager

    2 weeks ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD - **Supporting the creation, protection & transfer of wealth**: - **Drive the strategic vision of NAB Private**: - **Develop and manage a portfolio of key High Net Worth clients** Our vision is to be Australia's leading bank, trusted by customers for exceptional service. This vision is...

  • Private Client Manager

    6 hours ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD - **Supporting the creation, protection & transfer of wealth**: - **Drive the strategic vision of NAB Private**: - **Develop and manage a portfolio of key High Net Worth clients** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more...

  • Private Client Manager

    6 hours ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: Aust - VIC Metro - **Supporting the creation, protection & transfer of wealth**: - **Develop and manage a portfolio of key High Net Worth clients**: - **Fulltime position based in Melbourne** Our vision is to be Australia's leading bank, trusted by customers for exceptional service. This vision is...

  • Private Client Manager

    5 days ago

    Melbourne City Centre, Australia NAB Full time

    Private Client Manager - Job number: 801142 - Primary position location: VIC- Melbourne CBD - Category: Banking & Financial Services - Category: Business Banking - Category: Private Banking - Work type: Permanent Full time - Closing at: Jun 13 2025 - 23:55 AEST **Favourite** Our people are customer obsessed. They prioritise the needs and satisfaction of...

  • Associate: Tax

    1 week ago

    Melbourne, Australia White & Case Full time

    **Associate: Tax** Our opportunity - Are you ready to make your mark as part of the Tax team in our Melbourne or Sydney Office? As an Associate, you will have good judgment, excellent analytical skills, and the intellectual rigor to provide high level advisory services on some of Australia’s largest transactions and specifically stamp duty advice to...

  • Private Client Director

    2 days ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Influence the culture within Private through thoughtful leadership, strategic nous and being client centric.Build and maintain strong relationships with high-net-worth and ultra-high-net individuals.Utilise your expertise as a multi-discipline banking professional.Our people are client obsessed.They prioritise the needs and satisfaction of the client above...

  • Private Client Director

    2 days ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Influence the culture within Private through thoughtful leadership, strategic nous and being client centric.Build and maintain strong relationships with high-net-worth and ultra-high-net individuals.Utilise your expertise as a multi-discipline banking professional.Our people are client obsessed.They prioritise the needs and satisfaction of the client above...