HR/ Industrial Relations Consultant

23 hours ago

Hawthorn East, Australia fibreHR Full time

Are you confident in Award Interpretation? Do you have a strong understanding of Payroll Compliance Reconciliations? Are you great with people and comfortable in a client facing role?

Our client, Workforce Analytics, has designed world-leading technologies and methodologies to help businesses unlock a superior level of performance. One of their products is in the Roster Optimisation space and the other is a SaaS product for Payroll compliance. In order to continue to build and shape these products, they are in search of an Industrial** Relations (IR) Consultant** to join the team.

A key part of the role with be focused on supporting the Pay Review side of the business. As the IR Expert, you lead and guide the business on complex Award and EBA interpretation.

**Key responsibilities** here will include (but not be limited to):

- Working collaboratively with the Sales team to confirm the best fit model and solution for our clients
- Managing clients from initial sales calls, to running demonstrations, and assisting with onboarding
- Being accountable for remediation and management of projects including scoping, costing, and liaising with clients to ensure their payroll is compliant
- Support the in house technical team to design and test new software capability as it relates to Pay Review that is fit for market
- Creating training collateral and product templates for demonstrations.

What’s exiting about this role is that you will work on a market leading, innovative products which helps clients with workforce clarity, compliance and efficiency. You will also get to work with a large range of companies and industries, from Fast-Food, Retail, and FMCG Groups through to the Disability Sector and Aged Care.

**Skills & Experience**:

- Previous experience working within a HR or IR position
- Knowledge and experience with Industrial Relations and Award interpretation
- Payroll remediation experience
- Exceptional project management, communication and influencing skills
- A strong customer service focus, and confidence when communicating with colleagues and clients
- Demonstrated ability to partner with clients, educating and building relationships to get outcomes
- Problem solving capabilities to drive decision making
- A history of delivering successful projects on time, on budget, and with accuracy
- An interest in working with and interpreting data

***Benefits**:

- Hybrid working arrangements
- Great on-site location - modern facilities and free off street parking
- Work for a fast-growing SaaS business
- Work alongside a team of leading-edge mathematicians, software developers and consultants
- We like to have **FUN**: Enjoy table tennis Fridays, team lunches and more
- Casual environment: Dress for your Day
- Friendly, Supportive team environment

**The Company**

Workforce Analytics has been partnering with businesses to solve complex workforce problems since 2013. They are different to other software providers - Workforce Analytics solutions solve real, tangible problems that companies face.

Workforce Analytics use factual insights to improve the way clients engage their workforce, with sophisticated maths, data science, optimisation, AI and machine learning that allow clients to be certain about a broad range of questions relating to how they construct and manage their workforce in the most optimal fashion. Workforce Analytics have four unique and world leading products which allow clients to do this. These are Roster Right, Pay Review, Demand Forecasting and Bespoke Consulting.

**How to Apply

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