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Shop Manager

2 weeks ago

Burwood, Australia REAL KAIVITI INVESTMENTS LTD Full time

About the OrganisationExpanding our retail Mister Minit franchise operations, Real Kaiviti Investments is looking for a competent Shop Manager to fill a full-time position to oversee two of our existing Sydney chain of stores - Burwood, Ashfield, Leichhardt, Roselands, Wetherill Park.
- Title: Shop Manager (38 Hours/week)Pay: $72,000.00 - $78,000.00 + superannuation per year.
- Reporting to the Owner, the primary responsibilities are:

- Maintaining key relationships with Owners, Support Office team, Retail Centre Managements & other stores within the retail centres.
- Interviewing and selection of shop members and supervisor/s.
- Rostering including all breaks in accordance with company policy.
- Overseeing the performance and quality of services provided by each shop members.
- Reviewing the sales performance of shop(s) services and product turnover volume - Recommend and undertake repricing valuation or further promote & market underperforming services and products in accordance with market sentiment and prot margins.
- Reporting and recommend sales and marketing initiatives.
- Recommend staffing and seasonal promotional budget.
- Monitor inventory and supplies to ensure each shop do not undergo any shortages
- Liaising with suppliers and Franchise o9ice for stock ordering and any relevant matters.
- Ensure all shop members are aware and in compliance to occupational health and safety regulation as well as Mister Minit's internal workplace safety and procedure policies.
- Dealing with escalated customer queries and complaints.
- As when required - Customer service providing sales and quotation to customers.
- As when required - Undertake shop services as when other shop members are occupied.
- Requirements: Qualication - Diploma of Business / Management with 1 year of relevant experience OR Relevant experience - Minimum 3 years retail management. Track record of leadership and management skills is required.
- At least one trade knowledge and experience of our provided services is highly preferred

Pay: $72,000.00 - $78,000.00 per year

Work Location: In person