Customer Service Representative

1 week ago

East Melbourne, Australia IXOM Full time

East Melbourne, VIC, AU, 3002- PermanentThe name IXOM may be new to you (it’s only a few years old) but as an organisation we’ve been around for over a century. We now have more than 1,100 employees across 10 countries, so far.

IXOM is a market leader in water treatment and chemical distribution in Australia and New Zealand, with an increasing presence throughout South East Asia and North America.

Every day, we provide solutions to a range of industries including dairy, water, and food & beverage.

Chances are, we are already part of your everyday life, in some way or another.

**Your role**

Due to internal promotion, we are currently searching for enthusiastic Customer Service Representatives to join our team based in either our Melbourne Head Office or Sydney Villawood Office. We are recruiting for multiple positions one Permanent and one Fixed Term Parental leave cover. Both Melbourne and Sydney locations have great teams on site and will offer the support and training to help you get equipped to hit the ground running with all things Ixom

At IXOM, our customers are the most integral part of what we do. Alongside a complex warehousing, logistics and supply chain function, the Customer Service teams are responsible for ensuring all our customers get end to end support. To be successful in this role you will be eager to learn, driven, and have excellent organisation & communication skills.

**Your responsibilities**
- Manage the customer order process (end to end)
- Ensure the accurate delivery of the right product to the right customer
- Build and maintain excellent customer relationships
- Accurate recording and processing of all orders
- Monitor orders and take a proactive approach to resolve any potential problems
- Provide outstanding customer service
- Develop and maintain collaborative, cooperative and effective relationships with internal stakeholders

**Your skills & experience**
- Have customer service experience, either phone based or face-to-face
- Be a good team player
- Ability to think on your feet and problem solve
- Strong written and verbal communication skills
- Strong time management skills
- Excellent attention to detail
- Ability to work in a fast-paced and demanding environment

**Your benefits at IXOM**

For a start, you’ll work for a large successful global organisation, where you’ll not only earn a competitive salary, you’ll have access to an Employee Assistance Program, a Recognition Program, and a range of health and benefits discounts. You’ll be provided with ongoing learning and development to meet your professional needs.

What’s more, you’ll find yourself working with a flexible, diverse, and inclusive workforce.

**Your next step**

Please note that you must have full working rights to apply.

  • Customer Service Representative

    1 week ago

    East Melbourne, Australia IXOM Full time

    East Melbourne, VIC, AU, 3002 - Permanent IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive. Our products, services and solutions are used across many end markets, including dairy,...

  • Customer Service Representative

    4 days ago

    East Melbourne, Australia IXOM Full time

    East Melbourne, VIC, AU, 3002 - Permanent IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive. Our products, services and solutions are used across many end markets, including dairy,...

  • Customer Service Representative

    24 hours ago

    East Melbourne, Victoria, Australia ixom Full time $40,000 - $80,000 per year

    IXOM plays a vital part in the lives of tens of millions of people every day. We're the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and...

  • Customer Service Representative

    2 weeks ago

    Keilor East, Australia Expeditors Full time

    **Company Description** Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle, we make the world go round. Our company delivers solutions to complex global challenges faced by some of the most recognized brands the world. At Expeditors we recruit, train, and retain the very best logistics...

  • Customer Service Representative

    18 hours ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $76,000

    Job Title: Customer Service RepresentativeAs a Customer Service Representative, you will be the first point of contact for our customers in the Metro East area and play a key role in delivering exceptional customer experiences.Key Responsibilities:Support our customers by being their primary point of contact and providing personalized assistance to meet...

  • Customer Service Representative

    19 hours ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $80,000

    Customer Service Representative">">Our organization is seeking a skilled Customer Service Representative to provide exceptional support to our customers.">Deliver world-class customer service through various communication channelsUnderstand and address customer satisfaction and evolving needsDevelop strong learning abilities to retain and capture information...

  • Customer Service Representative

    1 hour ago

    Melbourne, Victoria, Australia Linden Cook Jewellery Full time

    Customer Service Representative (Full-Time)August 29, 2025Customer Service RepresentativeFull-Time | MelbourneWe're on the lookout for another lovely human to join our Customer Service team at Linden Cook. This role is ideal for someone who loves creating thoughtful, positive experiences for customers and thrives in a fast-paced, customer-focused...

  • Customer Service Representative

    19 hours ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $57,000 - $73,000

    Customer Service Representative RoleWe are seeking a passionate and dedicated Customer Service Representative to assist customers in finding their perfect fit, ensuring an unforgettable shopping experience.The ideal candidate will help customers navigate our denim offerings while working collaboratively with the team to meet sales goals.This role requires...

  • Customer Service Representative

    16 hours ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $70,000

    We are currently seeking a talented and experienced Customer Service Representative to join our team.The ideal candidate will have strong customer service skills, excellent communication abilities and the ability to work in a fast-paced environment.Provide exceptional customer service to clients and customersOperate company vehicles safely and...

  • Customer Service Representative

    2 days ago

    Melbourne, Victoria, Australia beBeeService Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative.This role is perfect for someone who enjoys interacting with customers and providing exceptional service in a fast-paced environment.You will be responsible for ensuring that every customer has a positive...