Guest Experience Officer

5 days ago

Ulladulla, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Location**

Experience relaxation alongside the Murrumbidgee River at BIG4 Ingenia Holidays Wagga Wagga Located only 2km from the heart of town in a riverside location, BIG4 Ingenia Holidays Wagga Wagga offers a range of accommodation options, including cabins for a variety of groups sizes and budgets, as well as caravan and camping sites, some even being pet friendly so you can bring your pooch along.

Enjoy a range of fantastic park facilities including an adventure playground and swimming pool, or experience the outdoors with expansive grassy grounds, fishing from the banks or even launching your boat from our private boat launch area.

**About the role**

We are looking for a Guest Experience Officer to join our Holiday Park team. This role will be critical in supporting a seamless front of house experience, ensuring positive and engaging interactions with our guests. This position is casual, with the potential for additional hours to be picked up during peak periods.

**Responsibilities**
- Welcome every guest to Ingenia Holidays, explaining the park / resort, surrounding area, guest amenities and park activities
- Actively sell and promote Ingenia Holidays as the ideal holiday destination by sharing the unique story of your park
- Direct guest check in and check out and attend to general receptionist duties following correct procedures
- Ensure high level of customer service is maintained at all times
- Contact housekeeping or maintenance staff when residents/guests report problems

**About You**
- Exceptional customer service skills
- Previous experience in a similar role / industry
- Computer literate using Microsoft Suite and booking software
- Passionate about the tourism industry with a strong sales ability
- Team player, strong attention to detail and well organised worker

**Benefits**

Providing an exceptional service to our residents is one of the most important factors for the success of our business. For the successful applicant, we can offer:

- Rewarding and challenging opportunity
- Security working for an ASX listed organisation
- Excellent discounts on Ingenia Holidays

**No agencies please.**

**Culture and Benefits

  • Guest Experience Officer

    2 weeks ago

    Ulladulla, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Guest Experience Officer

    3 days ago

    Ulladulla, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Water Park Attendant

    2 weeks ago

    Ulladulla, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Water Park Attendant

    3 days ago

    Ulladulla, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    2 weeks ago

    Ulladulla, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    3 days ago

    Ulladulla, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    3 days ago

    Ulladulla, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Water Park

    2 days ago

    Ulladulla, New South Wales, Australia INGENIA COMMUNITIES Full time $40,000 - $60,000 per year

    ApplyShareJob descriptionPosted Monday, 1 September 2025, 9:00 amWe are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern...

  • Administration Services Manager

    1 week ago

    Ulladulla, Australia Cupitt's Estate Full time

    We’re searching for a warm, organised, and enthusiastic **Administration Services Manager** to lead our customer service team and ensure every guest feels welcomed and cared for. This is a key leadership role in a fast-paced, wine, tourism, and hospitality setting, perfect for someone who thrives on creating joyful experiences and running smooth...

  • Assistant Manager

    5 days ago

    Ulladulla, Australia Cupitt's Estate Full time

    **We have a fabulous opportunity for someone ready to take their hospitality career to the next level. The role is to support our wonderful and greatly treasured FOH leaders Claire and Ghia. You’ll assist in leading the FOH team, ensuring exceptional customer service across all Front of House. If you have high energy levels, are friendly, and...