Monitoring Specialist

1 day ago

Melbourne, Australia AustralianSuper Full time

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.

**Your new role**

Reporting to the Cloud Operations Manager, the Monitoring Specialist is a hands-on technical specialist role, focusing on the operational management and support of the Fund’s infrastructure performance & availability monitoring platforms, including Azure Monitor and Auvik. This role includes operational management, support, and continuous improvement, as well as ensuring alignment to the Funds processes, standards, and best practices.

The role will actively champion continuous improvement to ensure monitoring platforms remain current and monitoring and alerting is being constantly enhanced to provide real time visibility of issues as they occur. The role includes working collaboratively with other Technology Services colleagues, including architects, systems engineers, and delivery teams.

Some key responsibilities include:

- Provide operational management of the Fund’s technology monitoring platforms, including management of build and configuration activities and lifecycle management.
- Develop performance and availability monitoring and alerting capability by defining and implementing monitoring dashboards, setting thresholds, and defining events.
- Develop and implement event management processes and procedures.
- Ensure integration of monitoring and alerting platforms to key ITSM platforms (e.g., ServiceNow) and paging systems (e.g., XMatters)
- Manage and maintain documentation for all monitoring systems.

**What you’ll need**
- 8+ years’ experience in technical positions, including prior experience in monitoring roles, ideally in a complex technical environment.
- Excellent and demonstrable technical knowledge, hands-on experience and understanding of Azure Monitor capabilities including:

- Metrics Explorer and Log Analytics
- App Insights
- Dashboarding and Workbooks
- Alerts and Actions
- Microsoft PowerBI
- AMA, MMA/OMS agents
- Understanding and working knowledge of ITIL and other relevant ITSM frameworks
- Experience in a fast-growing technology function or company
- Critical thinker with strong analytical and problem-solving skills
- Ability to identify issues and areas for improvement through analysis.
- Innovative, creative and curious with a strong growth mindset
- Collaborative, articulate and persuasive.
- Strong written and verbal communication skills
- Willingness to believe in and work towards the enterprise purpose and vision.

**Life at AustralianSuper**

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

**What’s next**

Australian or New Zealand citizenship or Australian permanent residency status is required.

**Progress powered by purpose.

  • Menu Monitor

    5 days ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 44878 Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide....

  • Manager, Monitoring and Assurance

    5 days ago

    Melbourne, Australia Department of Energy, Environment and Climate Action Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Energy, Environment and Climate Action **Salary**: $134,593 - $180,115 Occupation: Policy Reference: VG/50940806B The Manager, Monitoring and Assurance leads OBRM's Monitoring and Assurance Unit to deliver high-quality and timely advice to government on sector-wide monitoring,...

  • Incident Monitoring Lead

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    An Incident Monitoring Lead job in Melbourne with a statutory authority. **Your new company** A statutory authority responsible for protecting the environment. You’ll work in the Science Division based in Melbourne. **Your new role** Reporting to the Manager, you’ll: - Lead and manage a team responsible for providing scientific response services...

  • Clinical Monitoring Specialist

    23 hours ago

    Melbourne, Victoria, Australia beBeeClinical Full time $75,000 - $97,000

    We are seeking a skilled professional to perform clinical monitoring and site management activities.As a Clinical Research Associate, you will be responsible for coordinating and performing tasks that ensure data accuracy and investigate process failures.Monitor investigator sites with a risk-based approach, identifying process issues and implementing...

  • Menu Monitor

    1 week ago

    Melbourne, Australia Compass Group Full time

    Medirest recognises the importance of providing a flexible, individually tailored local service to meet the specialist needs of our clients in hospitals and senior living facilities. We believe that going the extra mile isn’t the exception, it’s the expectation_ Mercy Hospital for Women have some great opportunities for someone seeking a career change...

  • Team Lead

    5 days ago

    Melbourne, Australia Department of Energy, Environment and Climate Action Full time

    Location: Melbourne | CBD Job type: Full time / Ongoing Organisation: Department of Energy, Environment and Climate Action **Salary**: $109,730 - $132,764 Occupation: Emergency Management Reference: VG/50965295DEC Be part of the wider Forest Monitoring Programs unit, assisting the development and delivery of major statewide monitoring programs to...

  • Senior Fraud and Monitoring Specialist

    2 days ago

    Melbourne, Victoria, Australia beBeeFraudPrevention Full time

    Job DescriptionWe are seeking a seasoned Product Manager to lead the vision, strategy, and execution of our fraud and monitoring products. Reporting to the VP of Product, you will oversee a dedicated squad responsible for delivering high-quality solutions across fraud and transaction monitoring.This role is pivotal in protecting customers and enterprises...

  • Monitoring Centre Operator

    2 weeks ago

    Melbourne, Australia Bandit Security Pty Ltd Full time

    **Job Summary**: Victoria Security License Victorian Driver’s License Must have full working rights in Australia Living in Australia **About Bandit Security** Bandit Security is Australia’s leading Security, IoT, telematics and technology provider, offering a full end-to-end enterprise service and solution. Bandit Security is a division of the WHG...

  • Manager, Monitoring and Assurance

    5 days ago

    Melbourne City Centre, Australia Department of Energy, Environment and Climate Action Full time

    The Manager, Monitoring and Assurance leads OBRM's Monitoring and Assurance Unit to deliver high-quality and timely advice to government on sector-wide monitoring, evaluation, reporting and assurance to drive strengthened transparency, accountability and continuous improvement in how Victoria's bushfire sector manages bushfire risk. The position manages the...

  • Team Lead

    5 days ago

    Melbourne City Centre, Australia Department of Energy, Environment and Climate Action Full time

    Be part of the wider Forest Monitoring Programs unit, assisting the development and delivery of major statewide monitoring programs to support DEECA's forest and fire management responsibilities. As the Team Lead - Regional Monitoring, you will manage staff responsible for designing, planning, and executing monitoring programs within Bushfire and Forest...