Principal Program Advisor

2 days ago

Brisbane, Australia Queensland Government Full time

About QLeave
QLeave is a statutory authority administering portable long service leave schemes for workers in the building and construction, contract cleaning, and community services industries. With over $2 billion in funds under management, we ensure that Queensland's workers receive the benefits they've earned. Our commitment to strong governance, accountability, and service excellence underpins everything we do.
About the Role
As the Principal Program Advisor, you will collaborate with operational and project teams to support the delivery of a transformative program of projects. You'll play a key role in ensuring effective implementation, change management, and reporting, while also providing oversight and supervision to a small team.
Your Responsibilities
Work across QLeave's service delivery function and project teams to deliver a transformation program of projects
Undertake liaison, consultation, discussion and negotiation with key internal and external stakeholders to interpret business and user requirements to support project and service delivery outcomes
Undertake research and analysis to identify and advise on future business improvements, opportunities, priorities and issues across operational areas
Provide expert advice and support on the development of improvement, business and technology initiatives and projects to ensure QLeave's service delivery aligns with strategic priorities
Contribute to the implementation of QLeave's Portfolio Plan by identifying, responding to, and reporting on risks, and raising awareness within your team to ensure compliance to legislation and public sector policies and procedures
For a complete overview of the responsibilities of this role, please refer to the role description.
What We're Looking For
**For this role, we will consider how well you**:
demonstrate high-level knowledge of service delivery areas, specifically contact centres, business improvement and technology solutions
demonstrate experience in stakeholder engagement and change management in an environment of complex remediation, transformation and ICT projects
demonstrate high-level interpersonal and communication skills with the ability to engage, consult and negotiate with a wide range of internal and external stakeholders to form and implement collaborative solutions
How to Apply
If you're passionate about supporting strategic program delivery, we'd love to hear from you.
A detailed resume outlining your qualifications, experience, and achievements.
A brief letter (1-2 pages) explaining your motivation for the role and how your skills align with the requirements.

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