Mortgage Support Team Manager

**We Believe in Better**

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us

**Learn more about Unisys and our key solution offerings**:Unisys, Stealth, CloudForte®, InteliServe

**What success looks like in this role**:
Business Operations
- Analyzing moderately complex business issues using data from internal and external sources to provide insight to decision makers.
- Construct forecasts, recommend plans based on the business data
- Developing reports for management on the overall performance of the business and develop metrics to measure various characteristics of the business.

Reporting
- Analyzing large quantities of data and present insights and predictions to support management planning, executing and monitoring of business decisions
- Presenting findings and recommendations to appropriate groups and help to determine what actionable steps can be taken based on the findings.
- Preparing management reports, indicating analytical finding and models.
- Generating ad-hoc reports or report information for end-users. - Integrate data from multiple sources to produce requested or required data elements.
- Programming and maintaining report forms and formats, dashboards, canned reports and other end-user information portals and sources.

Process Improvement
- Implementing process improvement initiatives.
- Assisting in the development of metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
- Collecting data to identify root cause of problems.
- Measuring performance against process requirements.
- Providing operations support in line with a focus area of the company such as Services, Service Lines, Product, Sectors, Industries
- Developing functional requirements to meet evolving business
- Identifying, distinguishing and analyzing multiple components of a problem, and then make recommendations for business change
- Preparing and deliver insights and recommendations based on analyses.
- Interpreting data based on specific knowledge of statistics and procedures

LI-AM1

**You will be successful in this role if you have**:

- Bachelor's degree in business or related field
- Minimum of 4 years’ experience in a related field
- Experience with and knowledge of: Microsoft Office, including Word, Excel, PowerPoint, Access and Outlook
- Experienced in delivering high caliber soft skills including time management, interpersonal skills, work flow management and customer service
- Understands business and financial strategies and is able to operate successfully with little supervision.
- Advanced writing skills with the ability to clearly articulate details for use in financial reports and documentation.
- Knowledge of budget forecasting at the project and program levels is preferred.
- Strong Data Analytic skills Data analytics lead for project data, focused on views by Client, Industry, Service Line and key offerings for various time frames and regions.
- Advanced and strategic thinking skills
- Strong quantitative skills such as statistics and data analysis
- Ability to adapt quickly - Data Analysis skills using dashboards, MSBI output and Microsoft office suite