Continuous Improvement Analyst

16 hours ago

Docklands, Australia Medibank Full time

**Will you actively create a healthier future for tomorrow?**

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

**The Opportunity**

We're on the search for a passionate and experienced Continuous Improvement Analyst to join our people services team in a permanent role. Reporting to the Head of People Services, you will lead continuous improvement initiatives that improve the efficiency, effectiveness and compliance of our payroll processes.

Your focus areas in this role will include:

- Identification, development and implementation of process improvements, with a focus on automation
- Conducting audits to ensure compliance with regulations, compliance framework initiatives and HR improvements
- Leading audit and compliance framework initiatives, investigations or improvements across HR, Time & Attendance, Leave and Pay
- Supporting Payroll and HR Operations in the resolution of queries, issues and incidents where required
- Working closely with stakeholders across People & Culture to communicate findings and improvements

**The team**

The people services team is a team of around 15 brilliant humans passionate about streamlining our processes and using technology to improve efficiency, so that we can free up our employees' time so they can focus on what they do best.

We all work hybrid, meaning that most of us work mostly from home and come into the office to connect. It’s important to us that the person who joins our team enjoys collaborating, will come with a one team mindset, and will go the extra mile to get the best outcomes for the team.

**About you**

You are passionate about continuous improvement and love understanding and solving complex problems. You’re results oriented, with a strong sense of ownership and a track record of delivering high quality work. You have experience operating a similar regulated environment and have a deep understanding of compliance frameworks, HRIS systems, and industrial relations laws and practices. You are proficient in data management and analysis, and you are able to use your skills to make informed decisions.

**What you will need to succeed**:

- Excellent communication and stakeholder engagement skills
- Highly competent in managing large scale projects and initiatives
- Ability to manage large data sets in excel with complex formulas
- Strong knowledge of Success Factors, Workforce Solutions and SAP Payroll
- Strong understanding of Australian workplace relations laws

**A career with us**

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working - Collaboration, Connection and Concentration - help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.

**To start small and impact bigger.

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