Current jobs related to Customer Care Team Member - Melbourne - McMillan Shakespeare
-
Customer Care Team Member
1 week ago
Melbourne, Australia Brandbank Group Full timeGenerous discounts across all Brandbank Group brands. - Full time role with clear career pathway towards future leadership roles - Supportive team culture and environment Are you ready for an exciting career opportunity? We are thrilled to announce an opening for a Customer Care Team Member to become a valuable member of our dynamic team at Brandbank Group...
-
Customer Care Team Member
7 days ago
Melbourne, Australia Brandbank Group Full timeGenerous discounts: Seed Heritage, Unison, Commonry, allkinds, kikki.K & FineDay - Full time role with clear career pathway towards future leadership roles - Supportive team culture and environment Are you ready for an exciting career opportunity? We are thrilled to announce an opening for a Customer Care Team Member to become a valuable member of our...
-
Customer Care Team Member
12 hours ago
Melbourne, Australia Brandbank Group Full timeGenerous discounts across all Brandbank Group brands. - Casual role with clear career pathway towards future leadership roles - Supportive team culture and environment Are you ready for an exciting career opportunity? We are thrilled to announce an opening for a Customer Care Team Member to become a valuable member of our dynamic team at Brandbank Group...
-
Customer Care Team Member
12 hours ago
Melbourne, Australia Brandbank Group Full timeCasual opportunity to work for a uniquely Australian Retail Group. - Generous discounts across all our Brands - Ideal progression opportunity for your retail career **Are you ready for an exciting career opportunity?** We are thrilled to announce an opening for a **Customer Care Representative **to become a valuable member of our dynamic team at Brandbank...
-
Customer Care Team Member
1 week ago
Melbourne, Victoria, Australia Brandbank Group Full timeGenerous discounts across all Brandbank Group brands.- Full time role with clear career pathway towards future leadership roles- Supportive team culture and environmentAre you ready for an exciting career opportunity?We are thrilled to announce an opening for a Customer Care Team Member to become a valuable member of our dynamic team at Brandbank Group (Seed...
-
Customer Care Team Member
2 weeks ago
Melbourne, Victoria, Australia Mcmillan Shakespeare Group Full timeCustomer Care Team MemberPlan Tracker and Plan Partners are Plan Management and Support Coordination providers supporting NDIS participants around the country. As part of McMillan Shakespeare Group, the first participant was signed up in October 2016 and since then have rapidly grown to become one of Australia's leading experts in NDIS Plan Management and...
-
Customer Care Team Member
7 days ago
Melbourne, Australia Seed Heritage Full timeFlexible work arrangements - Generous staff discounts! - Opportunity to work for a uniquely Australian Retail Group with a global vision An exciting opportunity has arisen for a **Customer Care Representative** to join our Customer Care Team **.** Reporting directly to the Group Customer Care Manager, you will be an online brand representative for our ionic...
-
Customer Care Team Member
5 days ago
Melbourne, Australia Seed Heritage Full timePerm; Full Time role - Flexible work arrangements - Generous staff discounts! - Opportunity to work for a uniquely Australian Retail Group with a global vision An exciting opportunity has arisen for a **Customer Care Representative** to join our Customer Care Team **.** Reporting directly to the Group Customer Care Manager, you will be an online brand...
-
Customer Care Team Member
12 hours ago
Melbourne, Australia McMillan Shakespeare Full timePlan Tracker and Plan Partners are Plan Management and Support Coordination providers supporting NDIS participants around the country. As part of McMillan Shakespeare Group, we have delivered these services to people living with a disability since October 2016 and since then we have rapidly grown to become one of Australia’s leading experts in NDIS Plan...
-
Customer Care Team Member
2 weeks ago
Melbourne, Victoria, Australia Brandbank Group Full timeSupportive team culture and environment- Generous discounts across all Brandbank Brands- Opportunity to work for a uniquely Australian Retail Group with a global visionWe are thrilled to announce an opening for a Customer Care Team Member to become a valuable member of our dynamic team at Brandbank Group (Seed Heritage, Unison, Commonry, allkinds, kikki.K &...
Customer Care Team Member
3 weeks ago
Plan Tracker and Plan Partners are Plan Management and Support Coordination providers supporting NDIS participants around the country. As part of McMillan Shakespeare Group, we have delivered these services to people living with a disability since October 2016 and since then we have rapidly grown to become one of Australia’s leading experts in NDIS Plan Management and Support Coordination.
START DATE: 18 November 2024
As a Customer Care Team Member you will champion our value of Customer Always, demonstrating a customer-centric mindset in all your interactions. You will be the first point of contact for customers, service providers and support coordinators responding promptly, helping with enquiries and resolving issues.
Your role will include:
- Simplify the NDIS by providing tools, services and education to participants, families, and providers
- Maintain and update records of every customer transaction including details of comments, enquiries, complaints, and actions taken via call notes in the company’s systems
What you’ll bring
- Minimum of 1 to 2 years experience working in Contact Centre to KPIs
- NDIS knowledge and experience preferable but not necessary
- You enjoy assisting customers with their enquiries and can provide simple explanations to complex issues
- Exceptional verbal and written communication skills
- Proficient use of Client Relationship Management Systems
What we can offer you:
- Our strong people-first culture- Flexible/hybrid working to enhance your work/life balance- Novated lease benefits and discounts- 12 weeks Paid Parental leave and access to our Parents Portal- Exempt Employee Share Plan- Paid Income Protection Insurance under MMSG default Super plan- Access to a broad range of learning and development programs- Career break and volunteering leave- Access to Employee Assistance Program and annual Flu vaccination- Lifestyle Rewards program
As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.
