Inside Sales Representative

6 days ago


Adelaide, Australia TeamViewer GmbH Full time

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

You will assist new customers throughout their sales journey by introducing, demonstrating, and promoting all TeamViewer products within the market in China.

**Responsibilities**
- Quote and follow up on quotations within expected timeframes.
- Promote and maintain a high quality, professional, service-oriented company image among customers.
- Provide online demos and webinars of TeamViewer to potential customers.
- Process any written request from customers and potential customers using our CRM system.
- Promote cross and upselling activities with our existing customer base.
- Make contact with potential or existing clients each day via leads that have been assigned to you
- Propose solutions to customers that meet their unique business needs
- Provide online demonstrations where necessary to potential customers
- Provide quotes and follow up on quotations within expected timeframes
- Meet daily/ weekly/ monthly revenue targets set by the Inside Sales Team Manager (individual)
- Promote and maintain a high quality, professional, service-oriented company image among customers
- Process any written request from our prospects and customers using our proprietary systems
- Discover opportunities to cross-sell and up-sell add additional products to customers by conducting a thorough needs analysis
- Discuss possible ways to improve our processes and systems with your Team Manager

**Requirements**:

- Must be fluent in Mandarin & Cantonese
- Sales experience in a dynamic and fast-paced environment (2+ years is preferable)
- Strong oral and written Language skills in English
- Demonstrated ability to conduct a needs analysis and offer a solution accordingly
- Advanced knowledge of Windows® and general understanding of technology
- High level of customer service and ability to communicate effectively with clients
- Team oriented and creative approach to cross and up-selling
- Willingness to learn and stay on top of TeamViewer technology and industry trends.

**What we offer**
- **Adelaide-based role: Relocation support available**
- Office location is Adelaide, Australia
- Modern CBD office, public transport friendly
- Hybrid working arrangement
- Quarterly team events and company-wide celebrations
- Enjoy shared staff lunches, as well as complimentary fruit, tea, and coffee
- Opportunity to attend events including the F1.
- End-of-trip facilities available including secured bike storage, lockers, and fully equipped changerooms
- Well-being offers and retail discounts available through our building host
- Help us celebrate diversity; our APAC team come from 22 different nationalities

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.



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