Remote Support Consultant

6 days ago

Wacol, Australia Komatsu Full time

**The Opportunity**:
The Smart Construction **Remote Support Consultant’s **primary role is to provide **helpdesk** support, advice and guidance in all infrastructure site, machine, positioning and digital technologies for **Komatsu customers and internal staff**. You may also be required to provide assistance to Smart Construction Technology Advisors with calibrations and on-site support.

In this role, you will maintain a level of technology understanding and experience through involvement in technology, internal testing, proof of concept (POC) and User Acceptance Testing (UAT). Ultimately being a part of the skilled technology delivery and support to our customer base upon release and commercialisation.

**Roster**:Monday to Friday***

**Role Located**:Wacol

**Komatsu Benefits**:

- ** Paid Parental Leave**:12 weeks of paid primary carer parental leave
- ** Technology**: Discounts on Apple, Dell, Lenovo and Microsoft products
- ** Financial**:Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role, Income Protection options available
- ** MyCareer**:Recognition and awards, opportunity to complete recognised Cert III courses, Diploma’s in Leadership & Management, and an Educational Support Program
- ** Health**:Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- ** Cars, Home & Hardware**:Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
- ** Travel**: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus

**Your Knowledge, Skills, and Abilities**:

- Ideally be a Survey, Civil engineer or Electrical engineer graduate with a Certificate III, Diploma or Bachelor level qualification
- Certificate II, III, or IV in Integrated technologies will be highly regarded
- ** Preferred** 2 years proven experience working with agnostic data sets and all key survey technology brands
- ** Preferred** experience with integrated machine control, set-up, calibration, operation, training and handover
- ** Preferred** experience with aftermarket positioning, weighing and/or other system installations, calibration, operation and training/handover
- Strive to innovate or identify new opportunities to constantly improve for the company and customer benefit
- Ability to manage high degree of sensitivity and confidentiality
- Highly motivated to learn and be part of this exciting journey
- Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth._

  • Remote Support Consultant

    2 weeks ago

    Wacol, Australia Komatsu Full time

    **The Opportunity**: As a Remote Support Consultant, your primary responsibility is to deliver expert support, advice, and guidance on infrastructure, machinery, positioning, and digital technologies to both Komatsu customers and internal teams. You will play a crucial role in ensuring high customer satisfaction and promoting the adoption of Komatsu’s...

  • Helpdesk Support Consultant

    20 hours ago

    Wacol, Australia Komatsu Full time

    **The Opportunity**: The Smart Construction **Helpdesk Support Consultant’s **primary role is to provide **remote helpdesk** support, advice and guidance in all infrastructure site, machine, positioning and digital technologies for **Komatsu customers and internal staff**. You may also be required to provide assistance to Smart Construction Technology...

  • Technical Services Analyst

    1 week ago

    Wacol, Australia Hitachi Construction Machinery Full time

    **Work options**: Flexible **The Opportunity** HCA's Brisbane Branch has an opportunity for an experienced and motivated Technical Services Analyst to join our dynamic Fleet Management System team. Reporting to the National Project Manager, the core focus for this position will be to deliver high quality service desk support to our customers by remotely...

  • Machine Operator

    1 week ago

    Wacol, Australia Transcend Managed Services Full time

    Load/unload steel using gantry crane - Operate steel cutting/bending machines - Follow WHS policies and site procedures **Machine Operator** - **Monday to Friday** **What’s on Offer** - $33 - $43 per hour + super + overtime - Ongoing work with long-term potential - Supportive team, safety-first workplace **The Role** We’re looking for a Machine...

  • Logistics Coordinator

    2 weeks ago

    Wacol, Australia Toll Group Full time

    Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. We provide specialised integrated logistics services to customers in a range of industries across...

  • Internal Sales

    6 days ago

    Wacol, Australia Highgate Group Australia Full time

    We are looking for a dynamic and results-driven sales professional to join us in Internal Sales for QLD. Highgate Group is a leading supplier of packaging and processing consumables to meat processors and food manufacturers across Australia. We are seeking an experienced Internal Sales Representative to join our fast-paced, growing team. In this exciting...

  • Field Service Fitter

    6 days ago

    Wacol, Australia Hitachi Construction Machinery Full time

    **The Opportunity** Our busy Metro Brisbane branch has an exciting opportunity for a trade qualified Heavy Duty Diesel Fitter / Mobile Plant Mechanic to join the team as a Field Service Fitter on Full Time basis. Your key focus will be to provide quality customer outcomes through diagnostics, maintenance and repairs to our Hitachi earth moving equipment and...

  • Controls Engineer

    4 days ago

    Wacol, Queensland, Australia Aggreko Full time $90,000 - $120,000 per year

    We're the global leader in providing energy solutions that help businesses grow and communities thrive.We work as a team and we're proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.We're looking for askilled and passionate Control Engineer to join our high-calibre Engineering team in Melbourne....

  • Field Service Fitter North Brisbane

    1 week ago

    Wacol, Australia Hitachi Full time

    **The Opportunity** Our busy Metro Brisbane branch has an exciting opportunity for a trade qualified Diesel Fitter / Mobile Plant Mechanic to join the team as a Field Service Fitter. In this role, your key focus will be to provide quality customer outcomes through diagnostics, maintenance and repairs to our Hitachi earth moving equipment and associated...

  • Key Account Manager

    5 days ago

    Wacol, Australia Hitachi Full time

    **About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping...