Child Protection Administrative Officer

Location: Melbourne | Southern Metropolitan

Job type: Full time

Organisation: Department of Families, Fairness and Housing

**Salary**: $55,439 - $71,194

Occupation: Community Services

Reference: VG/DFFH/COPL/SD/382701

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

**THE ROLE**

Administration Support Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide ranging administrative, secretariat and support functions. Further, this role provides assistance to the Child Protection program and will be responsible for a range of key tasks from preparation of high-level correspondence, complaint management, diary management, meeting preparation, minute taking, coordination and management of a range of secretariat and administrative support functions.
- Exceptionally strong organisational skills coupled with a strong problem-solving skills and ability to take the initiative
- Self-motivated underpinned by a can-do attitude.
- Highly developed interpersonal skills with the ability to forge relationships at all levels of the organisation
- A remarkably strong team focus with responsiveness and attentiveness a strong indicator of future success

**ACCOUNTABILITIES INCLUDE**
- Under general direction, provide assistance with office processes and corporate information systems such as records management, financial information, fleet management, client payments and ministerial correspondence.
- Answer queries, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming mail and queries.
- Provide support and assistance in the presentation of meetings and conferences, including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements.

**Please open the position description to read more.**

**VACCINATION REQUIREMENTS POLICY**

The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's **COVID-19 Vaccination requirements policy**(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.