Assistant Director Corporate Policy and Quality

**Job no**: 493003
**Work type**: Full Time
**Location**: Australia Wide, Head Office, Canberra
**Classification**: Executive Level 1

Defence Housing Australia is looking for an Assistant Director, Corporate Policy and Quality to lead a small team responsible for DHA’s corporate policy and quality management.

The Assistant Director, Corporate Policy and Quality reports to the Chief Risk Officer and sits within the Governance and Communication Branch. When you join Governance and Communication you will be part of an energetic, highly motivated and professional team that:

- instils and continually reinforces a corporate culture of acting lawfully, ethically and responsibly in accordance with DHA’s legislative requirements and overarching governance framework
- fosters relationships with and delivers quality service to DHA customers and stakeholders
- guides and influences risk-based decision-making throughout the organisation.

The work environment is dynamic, with a number of projects and initiatives being undertaken concurrently to improve the capability and performance of the organisation.

The Corporate Policy and Quality (CPQ) team oversees the Corporate Policy Framework and Quality Management System. The Quality Management System supports DHA to meet the requirements of the Defence Service Agreement, and to meet internal expectations for enabling services. CPQ coordinates DHA’s ISO9001:2015 Quality Management System certification and provides advice, guidance and support to embed quality across the organisation.

The Corporate Policy Framework (CP Framework) provides the structure for describing, ordering, developing and maintaining all of DHA's policy documentation. The CP Framework supports the Accountable Authority Instructions.

**Your Contribution**:
As the Assistant Director, Corporate Policy and Quality, you will work under broad direction and lead a small team responsible for DHA’s corporate policy and quality management.

You will have the following skills to be successful in this role:

- Setting the direction of work priorities and practices, monitoring workflow and playing a role in coaching, guiding and developing your small team to uplift organisational capability in corporate policy and quality management.
- Leading the continuous improvement of DHA’s Corporate Policy Framework, which provides the structure for describing, developing and maintaining all of DHA’s policy documentation (policies, procedures, internal guidelines and working instructions).
- Leading the design, implementation and continuous improvement of DHA’s quality management system (QMS) and plan in line with the international standard (ISO 9001), including overseeing quality audits and management reviews.
- Providing high level advice on operational activities, assisting business units to ensure compliance with relevant legislation, DHA’s Accountable Authority Instructions and Corporate Policy Framework, and recommending corrective actions as needed.
- Developing corporate policy and quality management training, and facilitating workshops as needed.
- Coordinating and preparing documentation, reports, submissions, papers and briefs on governance matters for a range of internal and external stakeholders.
- Overseeing contract management and financial administration for service agreements with external providers.

For further information on the role please refer to the **Position Description** within Defence Housing Australia’s careers site.

**Order of merit** - Any merit pools established from this merit-based process will be valid for 18 months from the date of advertising. This merit pool may be used throughout this period to fill similar positions in the event positions become vacant.