Practice Manager

1 day ago

Brisbane, Australia Pacific Smiles Group Full time

**_Full-Time | Monday to Friday | Dental Experience Required_**

We are seeking an experienced **Practice Manager with a background in the dental industry** to lead one of our flagship centres in **Brisbane CBD**. This is a **full-time, permanent opportunity**, Monday to Friday, offering a competitive salary, excellent benefits, and a supportive work environment with real flexibility - including the option of a 9-day fortnight.

**Why Join Pacific Smiles?**
- **Supportive Team Culture**: Work with an experienced group of professionals in a collaborative and positive environment.
- **Modern Practice**: Our centre is equipped with 3 dental chairs in a bright, contemporary facility.
- **Professional Growth**: Engage with a high-performing team of Dentists and Specialists, and enjoy access to ongoing leadership and development programs.
- **Diverse Case Mix**: Be part of a practice offering a wide range of dental treatments, ensuring variety in your role.

**About the Role**

As Practice Manager, you’ll play a vital leadership role overseeing the day-to-day operations of the centre. You’ll provide direct support to the clinical and reception teams, ensuring smooth service delivery and an exceptional experience for every patient.

**Key responsibilities include**:

- Leading daily operations and supporting a cohesive, high-performing team
- Managing and mentoring Dental Assistants and Receptionists
- Driving financial performance through effective budgeting, invoicing, and cost management
- Ensuring excellence in patient care, safety, and satisfaction
- Maintaining clinical compliance with all regulatory and practice standards
- Building strong relationships with patients, Dentists, suppliers, and health funds
- Meeting performance targets and managing staff rosters to align with business goals

**What We’re Looking For**
- **Previous leadership experience in a dental or medical setting is highly regarded**
- Proven ability to lead, mentor and develop team members
- Strong commercial and financial acumen, with experience managing KPIs and rosters
- Full-time availability (Monday to Friday)
- A passion for customer service and creating positive patient experiences

**What You’ll Receive**
- Attractive salary with bonuses and performance incentives
- 9-day fortnight and flexible work arrangements
- Access to internal learning and development programs
- Career progression opportunities within a fast-growing ASX-listed company
- Corporate health and wellness benefits
- Recognition programs and ongoing professional support

**Ready to Lead?**

Join Pacific Smiles and help make a real difference in the lives of our patients, every day.

For a confidential conversation, contact **Stephanie** on **0447075490**
- Please note: For the purposes of advertising, this role is referred to as Practice Manager, with the official title being Centre Leader._

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