Transition Support Worker

2 weeks ago

St Leonards, Australia Agency for Clinical Innovation Full time

**Transition Support Worker - Targeted**

**Agency for Clinical Innovation**
- Join an organisation passionate about delivering improved health care.
- Flexible Working Organisation based in state of the art, agile offices in St Leonards.

**We are looking for someone who can**:

- Support young people and their families through the healthcare transition process by managing enquiries, providing information, and assisting with referrals and appointments.
- Maintain accurate records of all communications and actions, including data entry, discharge processing, and follow-up post-transfer.
- Work collaboratively with the Transition Care Coordinator to ensure smooth service delivery, clear communication, and up-to-date resources for stakeholders.

**About us**

The Agency for Clinical Innovation (ACI) leads innovation in clinical care across NSW. We do this by bringing clinicians, patients and healthcare managers together to design and implement new ways to deliver healthcare.

**What you will be doing**

The primary purpose of the Transition Support Worker role is to provide support for the Transition Care Coordinator (TCC) to help young people with chronic illness/disability transitioning from paediatric to adult health services throughout NSW and to improve process across the health system.

The Transition Support Worker is a key member of the Transition Care Service team. This is a part-time role, working two days per week, with designated anchor office days based in St Leonards.

**Employment details**

**Employment Type**: Part Time Permanent
**Position Classification**:Administrative Officer Level 3
**Remuneration**: $68,338.79 - $70,468.72 pro rata per annum excluding Superannuation
**Hours Per Week**: 16
**Requisition ID**: REQ579926

**How to apply**
- a cover letter detailing your interest and how your skills and experience are relevant to this role, maximum of 3 pages
- an up-to-date resume of no more than five (5) pages which clearly details your skills and experience as relevant to this role.

**Selection Criteria**

1. Experience working with young people with chronic illnesses and disabilities.

2. Ability to work as an effective member of a team with the capacity to undertake a diverse range of tasks and also to work with mínimal direction when required.

3. Strong communication skills including experience of communicating with young people.

The ACI values diversity and is committed to building an inclusive workplace culture that reflects the community we serve.

This position is a permanent/ temporary position and **requires full working rights in Australia** (e.g. Australian citizenship/ permanent resident). If you currently hold a temporary visa that allows you to live and work in Australia, you may be eligible for employment opportunities in line with the conditions of your visa.

**Need more information?**

**Closing date: Wednesday, 2nd July 2025 at 11.59pm

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