Product Owner CRM

**About Cancer Council NSW** Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support. **About the team** The Information Technology (IT) unit are a dynamic and high-performing team working with the latest cloud-based technologies to provide the organisation with an advanced and secure set of technology enabled capabilities. **About the role** The Product Owner CRM, is a full time 12-month parental leave contract, working from our Woolloomooloo office or one of our offices across the state. The role works as an integral part of a cross-functional information technology team to deliver value to our business stakeholders. Key responsibilities: - Defining the goals of Sprints and Releases, including the release date, content and any associated budgets - Creating, maintaining, prioritizing and sequencing the product backlog based on value-add - Work with stakeholders on business requirements and user stories, translating them into technical specifications (including estimates) for delivery. - Work with internal and external team members including offshore development teams to deliver on organisational needs. - Make changes to our core systems adhering to our change control and software development lifecycle processes. - Provide support for our core systems, including defects, requests and maintenance. - Conduct knowledge transfer of business logic and technical information to team members to ensure a high-quality product is delivered that meets business requirements. - Provide thorough unit-testing of deliverables and refactoring to ensure software efficiency and data integrity of systems. - Document system configuration, installation, incident reports and resolutions. - Facilitate training and coaching of superusers of our core systems for any new functionality delivered. **About You** Essential: - Relevant Tertiary qualifications. - 5 years + experience in a similar position. - Demonstrable experience in solution design and development of Microsoft Dynamics and associated technologies. - Demonstrable experience of working with others to identify business requirements. - Ability to translate business requirements into technical specifications. - Excellent understanding of the software development lifecycle management. - A proven track record of assuring high quality in development outputs. - Demonstrable use of Continuous Improvement principles. - Experience working in an agile environment. - Ability to work as part of an effective and highly skilled team. - Excellent oral and written communication skills and the ability to communicate effectively with non-technical people and all levels of stakeholders. Desirable: - Certified in Microsoft technologies. - Experience in Continuous Development/Continuous Integration. **About the Benefits** - Work for purpose and know that your work fosters an engaged, diverse and culturally aware organisation. - Access to flexible work arrangements including a balanced approach to WFH and office. - Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. - Additional performance-based leave available. - Discounts available for everyday expenses such as private health, retail and fitness. - Recognised for Voice Project's 2021 "Best Workplace" and "Change Champion" Award.