Investigator
4 days ago
About us
Consumer Affairs Victoria (CAV) is Victoria's consumer regulator. Our vision is a fair and competitive marketplace in Victoria. We:
- provide information to business, consumers, landlords and tenants about their rights and responsibilities
- register and license organisations and occupations
- ensure compliance with consumer laws, and
- review and advise government about Victoria's consumer protection framework.
The outcomes we are working to achieve for the Victorian community are:
- businesses that comply with consumer laws,
- Victorians who exercise their consumer rights,
- a fair and safe rental market for Victorians.
About the role
Reporting to the Team Manager, the role of an Investigator VPS 3 is to investigate potential breaches of consumer law, under supervision and guidance. Outcomes of the investigations may involve taking approved enforcement actions, including Court and Tribunal actions. Under the advice and guidance of senior colleagues, the incumbent will also be responsible for undertaking and contributing to compliance and enforcement actions using the department's integrated compliance and enforcement approach, and participating in projects targeted at identifying non-compliance with specific areas of consumer law.
About you
- Knowledge of, and or relevant experience in legislative compliance and enforcement activities
- Ability to determine the source of a problem and seek a resolution through policy or process guidelines whilst providing information and ideas relevant towards resolution of problem
- Ability to interact and communicate effectively with others in both verbal and nonverbal avenues of communication
**Qualifications**:
- Certificate IV in Government (Investigations) or equivalent is required. Alternatively, relevant tertiary qualifications in Commerce, Economics, Law or other related fields may be considered.
- Previous investigative or compliance/enforcement experience is required.
- Minimum two years previous investigative and compliance/enforcement experience.
- A current Driver's Licence.
How to apply
For more information on the accountabilities and key selection criteria for the role, please refer to the attached position description.
**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.
At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine.
Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of three doses of a COVID-19 vaccine required by the department (from time to time).
**Acceptable evidence includes**:
- COVID-19 digital certificate or ATAGI exemption certificate (available via your myGov account)
- Your immunisation history statement (available via your myGov account)
Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.
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