Customer Service Representative

1 week ago

Sydney, Australia IMB Bank Full time

**2 x Part time - 25 hrs and 15 hrs per week**:

- **Highly reputable and trusted bank**:

- **Penrith and Western Sydney Region**

We are looking for driven and enthusiastic **Customer Service Representatives **to join our Penrith and Western Sydney Branches. This opportunity is an ideal way to get your foot into the door of a community focused bank, where you’re able to gain hands on experience, enjoy interacting with members in branch and online, providing them with a high level of service in relation to their financial needs.

The role will appeal to someone who may be looking for flexibility and work life balance, a change in career with a highly reputable and trusted employer, or looking to earn extra income in an interesting and diverse job role.

**About the Role**
- Having conversations and interactions with customers via all channels (face to face, phone and online) and helping them with their banking and insurance needs and enquiries
- Exploring new opportunities to find the right financial solutions that may improve their position
- Using various technologies, systems and digital platforms
- Cash handling, balancing and administrative duties
- Working with your Manager and team to collectively achieve branch goals and objectives
- Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures
- Penrith - 25 hrs
- Sydney Relief Team Mon, Thurs, Fri - 5 hrs per day (primarily Wynyard, Paramatta, Penrith and Rouse Hill)

**About You**
- Experience in sales and service, preferably in retail, banking or hospitality industries
- Sound numeracy skills, cash handling experience and an accurate eye for detail
- Honesty and integrity with the ability to diligently follow and adhere to policies and procedures in a regulated financial environment
- A genuine desire to help people, work directly with customers and work with and support a team to achieve common goals
- A flexible approach in the workplace, initiative, ability to prioritise work and problem solve
- An aptitude for technology and proficient in MS Office programs/apps
- A valid Driver’s License and reliable transport with the flexibility and availability to travel and work at branches within the region if and when required.

**About the benefits**
- Competitive remuneration
- Wellbeing day
- Product concessions
- Paid parental leave
- Purchased leave options
- Study assistance
- Corporate uniform
- Genuine investment in learning and professional growth
- Roster provided in advance
- A supportive culture that actively promotes inclusion and the wellbeing of our employees.

**The IMB**

IMB is a leading member owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, authentic member owned banking, that helps our members and communities be better off and we’ve been doing so for over 143 years. An award winning and growing organisation, we’ve donated more than $11.5 million through our Community Foundation to over 850 projects in the communities in which we live.

Code: #1

Location: Sydney

  • Customer Service Representative

    2 weeks ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Customer Service Representatives Part Time - Brookvale Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($71,959 - $ 87,753pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location**: Brookvale Service Centre **Employment Status**:Part Time, ongoing...

  • Customer Service Representative

    6 days ago

    Sydney, Australia Service NSW Full time

    **Customer Service Representative - Warriewood Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($67,176 - $81,920 pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location: Warriewood Service Centre** **Employment Status**: Full Time Ongoing Role We are...

  • Customer Service Representative

    2 weeks ago

    Sydney, Australia Give A Grad A Go Full time

    Competitive graduate starting salary: $55,000 + Super - Flexible working - hybrid to suit you! - Learning and development are taken seriously with mentorship and training **Company profile - Technology Solutions Firm** In this Customer Service Representative role, you will be working for customer-centric technology experts leading secure multi-cloud...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $72,000

    Customer Service Representative Job OverviewThis position is for a highly skilled and customer-focused representative to provide top-notch service and support to our customers.

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia beBeecustomer Full time $60,000 - $100,000

    Job Title: Customer Service RepresentativeWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

  • Customer Service Representative

    4 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $48,000 - $72,000

    Customer Service RepresentativeWe're seeking a skilled and courteous Customer Service Representative to deliver exceptional service to our clients. As the face of our brand, you will be responsible for ensuring high customer satisfaction levels.

  • Customer Service Representative

    3 days ago

    Sydney, New South Wales, Australia beBeeEmpathy Full time $80,000 - $150,000

    Customer Service RepresentativeWe're seeking a skilled customer service professional to join our team. As a Customer Service Representative, you will be the primary point of contact for clients, providing exceptional support and ensuring their issues are resolved efficiently.

  • Customer Service Representative

    23 hours ago

    Sydney, Australia Give A Grad A Go Full time

    Competitive starting salary of $60,000 + Super with a bonus structure - Hybrid working model - Fluid progression based on performance **Want to kickstart a career at a renowned FinTech company? Looking for graduate Customer Service jobs with awesome learning and development opportunities in Sydney? This fantastic new Customer Service role in Sydney, CBD...

  • Customer Service Representative

    7 days ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $40,000 - $70,000

    Customer Service Representative Job SummaryAt our restaurant, we are committed to delivering exceptional dining experiences. As a customer service representative, you will play a vital role in achieving this goal by providing top-notch service to our customers.You will be responsible for greeting customers, taking orders, and ensuring they have an enjoyable...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia Joseph Joseph Ltd Full time

    Customer Service Representative - AustraliaJoin to apply for the Customer Service Representative - Australia role at Joseph Joseph LtdCustomer Service Representative - AustraliaJoin to apply for the Customer Service Representative - Australia role at Joseph Joseph LtdDirect message the job poster from Joseph Joseph LtdAt Joseph Joseph we love solving...