Service Support Coordinator

**Requisition ID**: MEC00000195**Domaine**: Fonctions Supports/Support administratif**Type d'emploi**: CDI**Temps de travail**: Temps plein- EQUANS ANZ is part of a global, technical services leader, and part of the ENGIE Group. Our local team of qualified technicians and support staff delivers value for customers by balancing cost, risk and performance, while having access to a global network of experts. We design and provide customised solutions for our clients to support them in their energy, industrial and digital transitions._
- With over 900 highly qualified employees across 20+ locations in Australia and New Zealand, we provide excellent technical know-how in design, installation and maintenance, with a unique combination of skills in Mechanical, Fire Protection, AV and Electrical and Communications Services._

Our positive and team
- focused office in Newcastle currently has a vacancy for a Service Coordinator to assist in the smooth running of our commercial service contracts.

**Role overview**
- The first point of contact for local contract invoicing queries
- Assist with the creation and preparation of correspondence, documents, reports, presentations and/or publications
- Managing all staff paperwork such as Inductions and Technician licenses
- Managing Fleet (updating ORIX)
- General Office Administration
- ordering and receipting stationary, PPE/Uniforms, log books, hire equipment - gas bottles, etc
- updating contact/phone lists and mapping, etc
- Managing inventory / warehouse stock process
- Schedule and coordinate trade personnel in response to customer requirements and aim to reduce the total travel time and non-productive time where possible.

**Requirements to be successful**
- Previous success in a Service Support role within a trade environment, or similar experience
- Experience with Pronto Xi or similar would be an advantage however training is provided
- Intermediate to Advanced Microsoft Office skills
- Proven aptitude for managing competing priorities with successful deliverables

**_Benefits of EQUANS_**
- We offer a _positive team_ approach across our 20 locations with a focus on _flexible working options_ for our employees. We support our team members with their _learning ambitions_ and offer training and development opportunities._

**Next Step**

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