Quality Assurance Associate

5 days ago

Sydney, Australia Lumi Full time

**Company Description**
WHO IS LUMI?

We are a fast-growing non-bank lender that provides business loans and lines of credit to small-medium-sized enterprises (SMEs). We help Australian small businesses flourish by offering fair, transparent, straightforward business funding where business owners and our intermediary partners are not required to jump through hoops, read between the lines and be concerned about what's the catch?

WORKING AT LUMI

We are building a culture where you can grow and make a difference for customers. We are looking for people to join us on this journey who are passionate, curious and great problem-solvers. We ranked in the top #3 on the 2024 Australian Financial Review BOSS Best Places to Work Banking, Superannuation and Financial Services list. We were awarded the 2023 Best Workplace Diversity Award by FinTech Australia and the 2022 Empowering Innovation Affie Award. We also ranked #36 among the fastest-growing technology companies in Australia in the 2022 Deloitte Technology Fast 50 Australia. We foster a workplace where everyone feels a sense of belonging and respect and can reach their full potential. We encourage you to be your authentic self and if you need any adjustments for a fair recruitment process, please let us know when applying.

OUR VALUES

Egos at the door: We own. We don’t judge. We don’t blame. We are open. We are in this together.

See the customer: We show up. We understand. We anticipate. We do what we say. We genuinely focus on solutions.

Think lean: We make things simple. We are resourceful. We understand the problem. We think ahead.

Learn to grow: We are curious. We challenge. We try. We fail forward. We learn. We try again.

**Job Description** THE ROLE**
- Identify policy breaches and potential risk exposures through structured reviews.
- Provide clear, actionable feedback to improve individual performance and team-wide credit quality.
- Maintain a portfolio of QA findings and track action items to support reporting to senior management.
- Collaborate closely with the management team to ensure accuracy and consistency in credit assessments and related processes.
- Contribute to the refinement and updates to credit policies and processes based on QA findings.

**Qualifications** THIS PERSON IS SOMEONE WITH**
- Experience in Credit Operations, Loan Underwriting, Risk or Quality Assurance.
- Strong understanding of credit assessment principles.
- Experience with reviewing bank statements, preferably for SME.
- Excellent attention to detail and communication skills.
- A continuous improvement mindset, embrace change and thrive from it.

**Additional Information** PERKS & BENEFITS**
- Wellbeing: Free counselling, seasonal activities, Wellbeing Allowance, wellness room, flu shots
- Work Life: Home Workspace Allowance, Purchased Leave, Parental Leave, Parental Flex Leave, Lumi Life Leave for challenging events, breastfeeding/expressing space
- Social & Food: Monthly lunches, regular celebrations, stocked kitchen, beer & kombucha on tap, board games, ping pong, rooftop BBQs
- Rewards & Recognition: Competitive pay, referral bonuses, shout-out recognitions
- Community Support: Paid volunteer leave, diversity celebrations, company volunteer days
- Career & Growth: Advancement opportunities, higher education sponsorship, hackathons

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