Housing Support Assistant

Division: Homes NSW
- Location: Coniston, NSW, AU, 2500
- Req ID: 75400

**Housing Support Assistant**

**Homes NSW | Housing Services**
**Department of Communities and Justice**
- **Location: Southern and Western District - Coniston, Dubbo, Bathurst, Orange, Cowra, Albury, Wagga Wagga, Griffith and Queanbeyan**:

- **Employment type - Ongoing & Temporary Opportunity's up to 12 months, with possibility of extension & Talent Pool Creation**:

- **General Clerk Grade, Base Salary range $35,600 - $69,686 pa plus superannuation & annual leave loading**

**Your role**
- The Housing Support Assistant position is an entry level position where you will directly support the client service delivery team. The primary purpose of this role is to provide a high level of support through managing a range of administrative and client service functions.
- Your day may be busy responding to over the counter and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff.
- This is your chance to work in an area that prides itself on working together to grow housing opportunities that put people first.

**What you’ll do**
- The Housing Support Assistant provides professional and a customer focused service that promotes a positive public image of DCJ and always ensures the safety and security of staff and visitors alike.

**What we’re looking for**
- We are looking someone who can provide a range of customer focused services and skills to help facilitate the following key accountabilities:

- Provide a range of routine administrative activities to contribute to the efficient and effective operation of the team/unit that support delivery of services to DCJ clients/customers.
- Process business information and contribute to the maintenance of administrative systems to ensure the flow of information is in accordance with standards and guidelines.
- Use relevant technology to prepare documentation and presentation material to support business unit managers and directors. Support the use of business unit filing systems in accordance with standards and guidelines, by creating, storing, retrieving, and tracking files to ensure the accurate and safe storage of information.
- Work and maintain regular contact with other business areas to effectively arrange meetings and manage the flow of business information
- Download the role description.

**What We Offer**
- We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
- Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**
- Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**
- Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

**Applications close**11:59pm AEST Sunday, 20th July, 2025.

**Got a question?**
- Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**
- We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
- To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**
- A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
- For more information visit Your recruitment journey on the DCJ website.

**_ The Welcome Experience_**:

- The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

**_ The Welcome Experience_**:

- The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.