Head of Information Technology

**About us**:
The Bionics Institute is an internationally recognised, independent medical research institute that solves medical challenges with technology.

We lead the world in the research and development of innovative medical devices and therapies to improve human health.

Our multidisciplinary team comprises world-class scientists, engineers and researchers, and our laboratories are located in St Vincent’s Hospital Melbourne, close to our clinical collaborators.

Together we transform the lives of people with a range of conditions, including hearing impairment, Crohnʼs disease, Parkinson’s disease, epilepsy, stroke, arthritis, and diabetes.

**About the role**:
Reporting to the Chief Operating Officer, the Head of Information Technology is responsible for leading the Bionics Institute’s IT team.

The successful applicant will be accountable for the successful delivery of IT services and projects that meet the needs of the Institute:

- Providing leadership in all IT matters and being a trusted advisor to the executive leadership team.
- Overseeing IT operations and evaluating performance against agreed targets.
- Analysing departmental business requirements to determine their technology needs and delivering IT initiatives to address these requirements.
- Establishing IT policies and systems to support the implementation of the Bionics Institute’s strategies.
- Supporting and developing members of the IT Team.

This position description is a guide to the role and responsibilities that are required of this position.

Other duties may be required to be undertaken from time to time.

This position may involve limited work-related travel to visit stakeholders or attend meetings, including working across BI’s three offices in Fitzroy and East Melbourne.

Occasional work outside core business hours may be required.

**About you**:
As well as being a strong Information Technology leader, you will demonstrate:

- Excellent organisational, analytical, and problem-solving skills with an impressive track record of delivering to requirements, meeting deadlines, and responding to changing requirements.
- High attention to detail and strong administration skills.
- Exceptional time management skills.
- A strong work ethic and a willingness to take the initiative and go to the extra mile.
- A mindset that combines analytical and methodical thinking with the ability to focus on the small things while remembering the big picture.
- A proven ability to build strong relationships with a wide range of stakeholders and the ability to influence and work to achieve deadlines through others.
- Highly developed leadership skills with the ability to bring out the best in people.
- Exceptional interpersonal and communication skills. This will include high level written and oral communication skills, the ability to present visual and audio material effectively and to interpret information for communication with a variety of audiences.
- Proficiency with Microsoft Office programs at an advanced level.

**Key responsibilities**:

- Provide strategic leadership, management, advice, and guidance across the portfolio of IT systems.
- Define and manage the enterprise architecture based on current and future requirements.
- Drive innovation for core business operations by recommending viable technologies.
- Manage the provision of IT services, and a portfolio of technology projects within cost, scope, and schedule constraints, to deliver a seamless, high performing IT service.
- Develop IT key performance indicators and SLAs that will meet the requirement of stakeholders.
- Identify and manage IT risks and ensure governance frameworks and reporting systems are in place to deliver IT services and projects that meet requirements, are within budget and on-time.
- Work in collaboration with both internal and external stakeholders to deliver IT solutions that enhance the Institute’s capability and increase end user satisfaction.
- Identify key skills gaps within IT and work to close these gaps.
- Identify and manage external vendors in the delivery of contracted work.
- Manage effective security measures to minimise risks to security.
- Guide, mentor and manage team members to maximise their contribution to effective service delivery.
- Manage and control IT expenditure to ensure it is transparent and maintained within agreed budgets.
- Ensure compliance with Information Security and other relevant IT policies.
- Ensure the organisation has a suitable disaster recovery policy and adequate contingency plans.
- Enable process efficiency of back-office operations.

**Core Competencies for the Role**:
**Task complexity** - Advanced

Original development and exploration of solutions to achieve goals. Application of new concepts and or technologies.

**Knowledge required** - Extensive

Ability to generate and use high level theoretical and applied knowledge. Often requires knowledge of external environment such as relevant legislation