Safety & Security Co-worker - Permanent Part Time

2 days ago

Marsden Park, Australia IKEA Full time

WHO YOU ARE

You have a passion for customer service and enjoy working as part of a wide and diverse team. With great verbal and written communication skills you are able to greet all visitors with professionalism and care throughout the store. You love the challenge of a busy work environment but remain orgainsed whilst managing your workload and specific tasks. You have previous experience in administrative responsibilities and demonstrate the ability to work well under pressure when needing to respond and initiate procedures when required. In addition to this you have a safety mindset and value a safe work environment and will be someone who can drive this focus in store.

Having a ‘Togetherness’ mindset you’ll work closely with your team and other departments yet also be able to work independently. You have experience with regular use of computers and IT systems and display strong customer focus, ensuring you keep the customer in mind no matter what we do.
- You have the availability to work up to 3 out of 4 weekends AND a mix of morning, afternoon and evening shifts is required.
- A security licence and first aid certificate are considered highly regarded and beneficial for this position. If you do not currently hold either of these, you need to be willing and able to attain one.
- This position is permanent part time and 40-50 hours per/fortnight.

YOUR RESPONSIBILITIES

Working as a Safety & Security Co-worker within the co-worker and visitor reception area, you will act as the face of IKEA to all those who enter our store. This is a dynamic role, your tasks and responsibilities will include, but not be limited to:

- Maintaining and seeking ways to continually improve on a safe and secure environment for our customers, visitors and co-workers.
- Be the first point of contact, managing visitors, contractors, and co-worker access to and from the store, and providing administrative support with tasks such as audits, incident reporting, database management and filing.
- Monitoring and reviewing CCTV, conducting investigations, responding quickly and efficiently to alarms and initiating emergency response procedures if required.
- Assist in ensuring the store is compliant with all IKEA and local rules, guidelines and legislative requirements, in order to protect our assets and the IKEA brand.

TOGETHER AS A TEAM

The Safety & Security function is integral to ensuring compliance and thus a safe and secure environment for our all our visitors, customers and our co-workers. The team partners with the business to protect our assets through being knowledgeable about the IKEA business. As a Safety & Security Co-worker you will work with co-workers to create a better everyday life

ADDITIONAL INFORMATION

IKEA believes in equal pay for work of equal value.

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