Current Vacancies

Volunteer Coordinator & FOH Manager
POSITION DESCRIPTION

Title Volunteer Coordinator & FOH Manager

Section BREC Experience Team

Position Permanent part-time

Hours Between 68 - 80 hours per 4 week cycle (to be agreed), based on a roster and

driven by the requirements of the business. Frequent evening and weekend work is
part of this role. In addition to contracted monthly hours, additional hours may be
available on the roster by agreement.

Reports to Deputy BREC Experience Manager

Start Date As soon as possible/June 2025

Review Date 12 weeks probation, then annually

Classification Live Performance Award 2020, Level 6

About BREC BREC is the much loved and multi-award-winning performing arts centre and

conference venue serving Bunbury and Australia's South West since 1990.
BREC brings people together to share exceptional experiences.

people with diverse backgrounds including First Nations peoples, those from
culturally and linguistically diverse backgrounds, those identifying as LGBTIQA+,
and people living with disabilities..

BREC Values Evolve and thrive. Champion Respect. Together.

administrative skills in a busy creative environment. You will have primary
responsibility managing the BREC Volunteer program including recruiting, training,
rostering and supporting our BREC Volunteers as they deliver BREC’s Front of House
services for live performances and occasional BREC Events. You will also regularly
lead the team as FOH Manager on selected shifts and prepare ahead for our casual
FOH Managers, always ensuring seamless and professional FOH services. Your
friendly and efficient approach and ‘can do’ attitude will help ensure a positive
experience at BREC for volunteers, artists, audiences and clients, contributing to our
long-term sustainability and success.

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Team Objectives With a special focus on BREC Event clients, artists, audiences and our BREC

Volunteers, the BREC Experience team provide operational and event services that
deliver exceptional experiences with BREC for all.

The team drive acquisition and successful delivery of a wide range of business and
private events [BREC Events]; recruitment, support and management of our BREC
Volunteers; ticketing and other FOH services; plus food and beverage, cleaning and
other operational services. Building and maintaining strong relationships with
external commercial, local and community stakeholders, the team provide excellent
and responsive customer service. By ensuring efficient and cost-effective delivery of
year round activity in our venues, the team contribute to the long term sustainability
of BREC.

Hours of Work Monday - Sunday; Flexible hours as rostered. Frequent evening and weekend
work is required, however we also commit to some office hours to complete the
administrative functions of the role. Additional rostered hours beyond the
contract will be available depending on the needs of the business. Regular BREC
office hours are 0900-1700hrs Monday to Friday.
Pre-approval must be obtained for overtime to be additionally compensated.
Overtime may be awarded as time off in lieu (TOIL).

Period of Notice Three weeks or as per Live Performance Award 2020.

Other Benefits 4 weeks annual leave and 10 days personal leave (pro-rata) plus other legislated
entitlements and 1 BREC Wellness Day will apply. The opportunity to experience
live performance and attend shows at BREC.

Other requirements On appointment, successful applicants must supply current: National Police
Certificate, Working with Children Check, RSA and Approved Manager
Certificates, plus any other qualifications advised by the BREC Experience
Manager. These must be maintained throughout employment at BREC.

Applicants must hold full work rights in Australia.

**Key Position Responsibilities**
**Volunteer & FOH Management**
- Maintain a team of Front of House volunteers adequate to service BREC’s needs by

recruiting, inducting, training, rostering, encouraging and supporting volunteers
- Liaise with the Deputy BREC Experience Manager, other BREC staff and casual FOH

Managers, the Volunteer Think Tank and Assistant FOH Managers to ensure all volunteer
requirements are met
- Maintain and update volunteer protocols including: interview; induction and initial training

of volunteers; and all other required training to ensure patrons comfort and safety.
- Maintain volunteer records and keep the BREC volunteer management system (VMS)

updated
- Conduct standard Evacuation training of volunteers and BREC staff, and work with the

Technical Manager to maintain and refresh Evacuation policies and procedures. Contribute
to BREC’s WHS Committee as required.
- Convene and administer the Volunteers’ Think Tank, action outcomes and maintain regular

communications between BREC and the Volunteers
- In collaboration with the Think Tank, arrange and manage volunteer social functions that

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align with the allocated budget and are scheduled to allow key BREC staff and Board to
attend and/or as