Facilitator Learning Delivery

**Work type**: Permanent Full time
**Location**: Aust - VIC Metro
- **Be part of this highly engaged team delivering exceptional learning services, recording consistently high engagement scores and learning program NPS, that truly values workplace culture, personal development and succession planning**
- **Broaden your Learning & Development expertise**
- **Online and face to face Facilitation skills essential**

**About the role**

The Facilitator Learning Delivery supports the facilitation of various learning solutions endorsed for implementation in the Financial Crime Operations division. You will focus on the delivery of both technical and non-technical skill building across the business, but also contribute to the design scope of learning approaches required to support the learning objectives of programs or experiences delivered.

**What will I be doing?**

Your role will be to contribute to the achievement of learning outcomes through various facilitation approaches as required to meet the learning objectives required from learning solutions, related skill assessments and any post program support for refreshing and reviewing skills. You will:

- Facilitate learning solutions, to agreed quality standards and aligned to the business strategy
- Partner with key business stakeholder SMEs to cofacilitate, where required
- Ensure effective delivery of learning solutions, including providing feedback and input into content, design and employee experience
- Use customer centric delivery and agile techniques to deliver an exceptional NAB leader and employee experience
- Identify and implement continuous improvement activities
- Support associates to build facilitation capability
- Support Design & Build to update course materials as required

**About you**

You are a highly motivated individual who thrives on working in a fast paced, challenging, and complex environment, you will work closely with your stakeholders to understand their needs and create and present content which engages the audience and upskills simultaneously. Additionally, you will:

- Be experienced in L&D with excellent training facilitation skills via online programs, face-to-face or a combination of multi-pronged approaches.
- Experience facilitating learning for colleagues at various levels of seniority.
- Consultation experience working with diverse stakeholders to shape learning solutions.
- True care and passion to be part of a team that operates as a family.
- Value being part of a team who invests in the future of financial crime learning with the ability to remain agile and forward think.
- Experience in mid to large sized corporates desirable with some exposure to financial services or a regulated sector preferred.

By joining NAB in a pivotal Banking role, you are committing to putting our customers’ needs first every time. You will be ambitious for growth; always curious and learning from colleagues. You will speak honestly, always valuing the time and opinion of others. You will own your work, doing what’s right, even when it’s hard.

**A diverse and inclusive workplace works better for everyone.**

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

**More focus on you**

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here.

**Join NAB**

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

Please note unsolicited CVs from agencies will not be accepted.