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Dental Receptionist

3 weeks ago

Osborne Park, Australia Dental Paradiso Full time

We’re looking for an experienced **Dental Receptionist** to join our growing practice. At Dental Paradiso, our vision is to combine cutting-edge technology with genuine, personal connections to provide exceptional care to our patients.

We currently use the **Zavy 360 Practice Management System**, so familiarity with this or similar systems is a plus.

As a Dental Receptionist at Dental Paradiso, you will be the welcoming face and first point of contact for our patients, ensuring their experience is both professional and friendly. Your role will involve, but is not limited to, the following:

- Communicate effectively with patients, demonstrating exceptional phone and interpersonal skills to build trust and rapport.
- Possess basic dental knowledge to assist patients in understanding and booking the appropriate treatments.
- Efficiently manage patient appointments, including booking, rescheduling, and consolidating, to support our dentists and ensure smooth clinic operations.
- Prioritize and organize reception tasks, maintaining accountability and composure in a dynamic and fast-paced environment.
- Manage patient records and maintain accurate, up-to-date information in our system.
- Process payments and insurance claims with precision and attention to detail.
- Provide exceptional customer service by addressing patient concerns and questions promptly and professionally.
- Collaborate with the clinical team to ensure seamless communication and coordination.

This role requires a proactive, organized, and patient-focused individual who thrives in a supportive and innovative environment. If you’re ready to contribute to a team that values excellence and care, we’d love to hear from you

**Job Type**: Casual

Pay: From $26.00 per hour

**Benefits**:

- Employee discount

Ability to commute/relocate:

- Osborne Park, WA 6017: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Dental reception: 1 year (required)

**Language**:

- fluent english (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 17/03/2025