Food & Beverage Manager

2 days ago

Melbourne, Australia Park Hyatt Melbourne Full time

Summary

**Care Connects Us**

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences and trips into journeys.

Join a team that is making travel more human, connected and sustainable. Here, everyone’s role matters, and your individuality is celebrated.

**About Park Hyatt Melbourne**

Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalized service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

**Benefits of working with us**
- Leading global hotel brand with career advancement opportunities
- Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
- Complimentary duty meals whilst on shift
- Discounted food & beverage and park club health & day spa treatments
- Discounted onsite car parking
- Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
- Generous paid time off and holiday policies including paid parental leave and wellbeing leave
- 10% discount with NIB Health insurance

**About the Role**

As the Food and Beverage Manager, you will be responsible for the efficient running of the division in line with Hyatt international’s corporate strategies and brand standards, whilst meeting employee, guest and owner expectations. Reporting to the Director of Culinary and F&B Operations, you will supervise and manage the day to day operations as well as supporting the team to achieve our purpose.

**Some of the responsibilities include**
- Drive our guest’s Food & Beverage experience in line with Park Hyatt brand standards.
- Perform service recovery in a timely and effective manner.
- Actively lead, coach and mentor all members of the F&B team to ensure they are equipped to do their job while also developing them for the future.
- Demonstrate Hyatt’s purpose of caring for people to be their best at all times while coaching outlet managers in the F&B operation to embody Hyatt’s values.
- Work with outlet managers and assistant managers to ensure manning levels are managed in line with occupancy, ensuring that payroll costs are managed efficiently.
- Actively drive and maximize revenue in conjunction with Sales & Marketing and the Events team.
- Effectively plan & forecast budgets and monitor costs in line with flow through.

**Qualifications**:

- Previous Food & Beverage managerial experience in a luxury hotel is essential
- Exceptional leadership skills
- Strong interpersonal skills used to build effective relationships with all stakeholders
- Ability to drive the F&B operation ensuring that key goals are achieved with regard to financials, guest and colleague metrics
- Strong attention to detail and the desire to produce high quality operational and administrative outcomes
- Well-developed administrative and computer skills

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