Practice Manager

The Company
At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually.
As part of the ForHealth, you'll be joining a progressive, values-led organisation that’s shaping the future of healthcare. We’re passionate about clinical excellence, investing in innovation, nurturing a strong and inclusive workplace culture, and, above all, ensuring exceptional patient care remains at the heart of everything we do.
The Role
We are looking for a Full time Practice Manager in Charlestown, leading a close-knit team of health professionals in delivering exceptional patient care whilst supporting our team of GP’s.
Reporting to the Regional Manager, you will oversee daily operations, staff management, budget adherence and centre improvements. This role offers a fantastic chance to grow your career while shaping the future of a growing network of Medical Centres. If you are a motivated leader passionate about operational excellence and team development, we certainly want to hear from you
Why Join Us?
- Career Progression: We want to encourage you to build a long-term career with ForHealth Group with countless opportunities to learn and grow, i.e. Regional Manager.
- Top of scope practice: Enhance your skills joining a high performing team with opportunities to shape the future of the medical centre.
- Innovative Healthcare Model: Be part of an emerging and growing healthcare model, well-established in countries like New Zealand, the United Kingdom, with further investment recently announced by the Australian government.
- Competitive Pay: Earn above award rates.
- Work-life balance: No overnight work, with plenty of opportunities to ensure you have a healthy work structure.
- Healthcare Leadership: Join the leading provider in this emerging part of primary healthcare with strong supportive leadership and a positive work culture.

Your Responsibilities
As a hands-on leader, you’ll be the driving force behind the smooth and efficient running of our medical centre — working closely with a passionate team and key stakeholders to uphold exceptional patient care, safety, and service standards.
- Champion Operational Excellence: Identify challenges and lead continuous improvement initiatives that elevate clinic performance and patient outcomes.
- Ensure Safety & Compliance: Keep the clinic safe, compliant, and aligned with SOPs and accreditation standards, setting the benchmark for quality care.
- Lead & Develop Talent: Drive recruitment, onboarding, and ongoing training, building a skilled, motivated team ready to deliver their best.
- Manage Resources Smartly: Oversee rosters, budgets, and inventory with precision to support seamless, cost-effective operations.
- Create a Patient-First Culture: Foster exceptional customer service that puts patients at the heart of everything we do.
- Inspire & Empower Teams: Facilitate regular team meetings, performance reviews, and development initiatives that nurture growth and collaboration.
- Collaborate & Innovate: Partner with Regional and National Managers and stakeholders to implement new systems, tools, and process improvements that transform care delivery.

About You
We’re looking for a motivated and people-focused leader who thrives in a busy environment. Your experience, professionalism, and supportive leadership style will help shape a positive workplace culture and ensure the success of the centre.
- Proven Leadership and Management experience ideally in the healthcare industry
- Qualification in Business Administration or Diploma of Practice Management preferred
- Strong organisational and time management skills
- Outstanding communication and customer service skills
- A passion for people and a personable approach
- Experience managing multidisciplinary teams in a fast-paced environment
- Proficiency in using clinical software and Microsoft Office Suite
- Ability to adapt quickly to changing priorities and needs
- Conflict resolution and problem-solving skills
- Knowledge of Medicare billing processes or healthcare compliance (desirable)

What we offer
**Amazing healthcare perks which include**:

- 20% off dental treatments for you and your family
- Health insurance discounts
- Fitness Passport - discounted gym benefits for you and your family
- 24/7 access to a national leading Employee Assistance Program (EAP)
- Health insurance discounts
- ForHealth Group braded uniforms provided.
- Free onsite parking at our medical centres.
- Ongoing training, development and support that includes a fantastic induction into our Medical Centres.
- Better work-life balance - No more night shifts