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Community Specialist

2 weeks ago

Hawthorn East, Australia Bunnings Full time

Join us and experience Bunnings from the other side of the counter

What’s in it for you when you’re part of our team:
- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave- 12 weeks paid parental leave, regardless of gender- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities- We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role:
The Community Engagement Specialist plays a hands-on role in implementing community initiatives, programs and communications to increase and enhance customer engagement and deliver strong brand positioning and commercial outcomes for Bunnings.

Reporting to the Community Engagement Manager, this new role will ensure the successful implementation of community impact initiatives across the Bunnings Group to meet objectives, ensure consistency and enhance the brand and culture.

This role will give you opportunities to make an impact that extends beyond our business

What's involved:

- Develop and execute key strategic community campaigns and projects.
- Communication and liaison with Bunnings team members across all levels to ensure successful execution of community strategy.
- Maintain relationships with team members and external stakeholders as required.
- Support business reporting to ensure accuracy of data and timely delivery of information.
- Manage Community Involvement inbox; review and respond to community requests for support, including liaison with stores and accurate administration and reporting in line with policy and procedures.
- Respond to team member feedback and queries.
- Update community-related policies and ensure they are uploaded to appropriate locations on intranet.
- Ensure community-related information across internal and external channels is accurate and current.
- Manage gift cards process for community groups.
- Identify and coordinate national support office community events and activities both in office and in field, including any sausage sizzle activity.
- Support the Community Engagement Manager in development of the annual Community Report.

Who we're looking for:
An individual who has strong communication skills, excellent stakeholder management skills with internal and external stakeholders at all levels, is well organised with strong planning, and has a team-first attitude.

You’ll need:

- Tertiary qualification in PR/Communications, Marketing or Business.2+ years’ experience in marketing/corporate communications or a not-for-profit related field.
- Ability to work with and build relationships with internal and external stakeholders.
- Knowledge of Australian and New Zealand not-for-profit sectors.
- Ability to work with cross-divisional or multi-functional teams.
- Project management experience from concept development to delivery.
- Understanding of, and genuine interest in, community impact.

You’ll be part of a workplace where you’ll feel like you belong.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at

and a member of the team will be in touch.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We’re a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.