Assistant Boutique Manager Longines Edward Street

6 days ago

Brisbane, Australia Swatch Group Full time

**About Longines**
Longines - famous for the elegance of its timepieces - is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport.

**The Role**
We are currently recruiting an Assistant Boutique Manager for our beautiful new Longines Boutique on Edward Street to support the boutique management in the areas of sales, management and leadership of the team to ensure that operations run smoothly and standards and policies are met at all times. In this role, you will be responsible for achieving sales goals, providing impeccable customer service, building client relationships and growing the boutique client list.

**Responsibilities**
- Ensure that customer service is maintained at the highest level throughout the boutique at all times
- Monitor targets for the sales team and ensure that they are met, and motivate staff to maximise their performance
- Support the Boutique Manager in the operational tasks of the boutique, including rostering, staff training, inventory planning and boutique problem solving
- Support the Customer Service department and ensure all staffing, escalation and operational issues are properly addressed
- Prepare regular reports for internal stakeholders
- Proactively educate yourself on product and brand knowledge via e-learning modules

**Skills and Experience**
- Tertiary qualifications in Business administration preferred
- Demonstrated retail experience in the high-range product or luxury sector preferred
- Proven staff management experience
- Computer literacy skills: Word, Excel
- Excellent time and organisational skills
- Excellent oral and written communication skills
- Strong analytical and problem solving skills

**Culture**
Within our brand, we have created a positive culture with a team of professional and friendly individuals who are all passionate about the brand. The whole team receives lots of support from the rest of the company, which has a strong focus on training and development. With new products released every year there's always something new to learn about.

**Benefits**
- Generous staff product discounts
- Product training
- Sales training
- Rotating roster
- Sales incentives

**How to Apply**

Job Reference: SGAU00339

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