Digital Product Lead

4 days ago

Melbourne, Australia Momentum Energy Full time

About you:
You live and breathe digital. You analyse the customer experience on every website you visit, including this one. You definitely want to be the brains and drive behind amazing digital experiences. You’ve already worked in the e-commerce or self-service space, and you’ve probably got strong opinions on what gets a customer to click ‘Add to cart’. Maybe you’re hungry to work on an award-winning website that’s breaks the industry mould (spoiler: that’s ours). Maybe you want to work in a small, motivated team where you can really make your mark.

About the role:
We're seeking a Digital Product Lead with a strategic brain and bucket loads of elbow grease. As an energy company, we’re in a hugely competitive market, and our website is a key sales and service channel. You’ll bring our digital strategy to life, making sure we implement the right initiatives to boost online sales and self-service. You’ll optimise existing features on our website and project-manage new ones. This gig is both a thinking and doing role - a great mix of strategy and execution. You’ll contribute to complex digital initiatives and roll up your sleeves to give stakeholders hands-on support. You’ll work in our small digital team and help us (and Momentum) grow.
- You have solid experience as a digital product lead, product owner or program manager, with e-commerce, self-service or assisted channels experience.
- You’re motivated to create beautiful digital experiences for customers.
- Your communication skills are top-notch - you’ll need to sell your vision to senior leaders and keep it sold.
- You can lay out a business case and drive it forward while working through roadblocks.
- You can engage stakeholders at various touchpoints. You’ll be dealing with legal, compliance, IT, data & insights, product and marketing teams.
- You have a solid understanding of UX and front-end development practices.
- You can work within the agile methodology.
- We’re a small, tight-knit team and we’re all about backing each other up.

What's in it for you?

Firstly, you'll work in an incredibly fun and rewarding business that genuinely values its people and customers. We’ll support you with ongoing training, give you the opportunity to grow with our business and pursue a rewarding career with us. You’ll be primarily based in our Melbourne office, we are also open to offering you the option to work from home, chat to us about what this could look like for you

We are super proud of where we work, our workplace and work culture, we love working here We are forward thinkers and a great bunch of humans. We pride ourselves on balancing work-life and have a range of health and well-being benefits, such as; wellness programs and a wellness allowance, discounted gym access and health insurance, volunteer leave, purchased leave and other leave options.

We are a 2022 Circle Back Initiative Employer and commit to respond to every applicant.

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