Job Coach/mentor

2 weeks ago

Blacktown, Australia Talent Connect Australia Full time

Location: Blacktown
- Immediate Start
- Fantastic Benefits

We are looking for Customer Service superstars to join a fantastic organisation dedicated to helping people in their job search. This is a permanent role located in the Blue Mountains Region.

**What you will be doing**:

- Proactively engage job seekers and place them into sustainable employment
- Achieve outcomes by motivating, coaching, and identifying transferable skills required for successful employment. You will tailor your services for individual needs so that jobseekers are supported and able to progress towards the labour market to gain and keep meaningful employment
- Conduct regular appointments with job seeker
- Help with resume servicing
- Greeting people coming into the office and setting them up in the system
- Case management

**Benefits**:

- Competitive salary
- Uncapped bonuses
- 3 days bonus leave per year
- Genuine work-life balance
- Smart phone provided
- Access to Employee Assistance Program providing counselling services across a wide range of work and life categories such as career, family, financial and health assistance.
- Learning & Development opportunities and direct support to achieving a Cert IV/ Diploma qualification in a relevant discipline.

**Do you have what it takes to become Job Coach?**
- Be able to balance empathy in your daily work with a drive to ensure we achieve business outcomes
- You will have solid customer service and administrative skills and have ability to build successful relationships.
- You thrive working collaboratively in a diverse team environment
- Previous experience in providing exceptional customer service and administration with sound computer literacy skills would be an advantage.
- Please be advised, the below are required for the role:_
- _Valid MyGov I.D_
- _Paid WWCC (or willingness to obtain one)_
- _Police check_

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